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What Freelancers Must Know About Ergonomics



Photo by Sphinx the Geek.

Some professions can be dangerous to your health. These include fire fighters, oil riggers, those serving in the armed forces, and even electricians. These professionals don’t take the danger for granted. They use special equipment and procedures to minimize the risk.

As a freelancer, you also spend your days doing activities that risk your health: sitting on a chair, typing, using a mouse, and looking at a monitor. Fortunately, the risk of injury when doing these seemingly safe activities for a prolonged time is becoming better known. And like those more dangerous jobs, there is equipment and techniques that help you minimize the risk.

Ergonomics is the science of work. It looks at ways of fitting the work to the user, rather than fitting the user to the work. Chris Adam’s simple definition is that “ergonomics makes things comfortable and efficient.” He goes on to say, “Ergonomics is commonly thought of in terms of products. But it can be equally useful in the design of services or processes.” In this article, we will look at both products and techniques that help.

The science of ergonomics is a very young field, and is subject to a lot of variability. Every person is built differently so it is hard to develop universal guidelines. I’d love to have your input in the comments about what works for you and what doesn’t.

Sitting on a chair

Sitting improperly or for extended periods in a chair can lead to lower back pain and deep vein thrombosis.

To reduce the risk, it is recommended that you sit in an ergonomic chair with adjustable height and an adjustable back rest. Preferably the arm rests should be at a height that supports your elbows as you type. Commonly recommended ergonomic chairs include the Aeron chair, the Verte ergonomic office chair, and the Swopper chair. To make sure that your feet take the weight of your legs, you may want to consider purchasing a footrest. Alternatives to an ergonomic chair include Pilates balls and knee chairs.

Helpful techniques for sitting include:

  • Place your feet flat on the floor.
  • Make sure your knees form a 90 degree angle.
  • Ensure that your seat does not put any pressure on the back of your knees.
  • It is normally recommended that your back and shoulders should be straight, though an interesting BBC article recommends a 135 degree angle.
  • Make sure your back is fully supported by the back rest.
  • Change positions regularly – shift your weight.
  • Take regular breaks.
  • Stand up for a while when possible.

Deep vein thrombosis occurs when blood clots form in the veins – usually in the leg – after period of inactivity. The best way to avoid DVT is to stay fit, and make sure you stand up and move away from your desk regularly. You can learn more about DVT at:

Typing

Prolonged typing can cause RSI (Repetitive Strain Injury), Carpal Tunnel Syndrome, Thoracic Outlet Syndrome, and tendonitis.

To reduce the risk of damage, consider purchasing an ergonomic keyboard. Common examples are the Microsoft Natural Keyboard, the Kinesis Contoured Keyboard, and the Goldtouch Split Keyboard. A good keyboard tray may help you position the keyboard at the correct distance and angle. Many people recommend palm rests as relieving pain from typing, but others report concerns about using them.

Your typing is also greatly affected by the desk you sit at – especially its height. Your desk should be level with your abdomen. With your desk at the right height, your arms should form a right angle at your elbow as you type.

Helpful techniques for typing include:

  • Position your keyboard so that the alphabetic keys are centered in front of you.
  • Make sure that your keyboard is centered in front of your monitor so that you don’t have to twist your kneck to see it.
  • Don’t bend or twist your wrists as you type – keep them in line with your arm.
  • Type in a relaxed way – don’t tense up.
  • Learn to touch type with the correct technique and hand posture.
  • Keep your weight off your forearms. Prolonged weight on the nerves in your arm will cause pain.
  • Take micro-breaks (10 or 20 seconds every five or ten minutes), and ten minute rest breaks every hour.

Smokers tend to be better at taking frequent breaks than the rest of us. Rather than taking up smoking, I recommend that you drink a lot of water. It’s hard to say no to an urgent toilet break!

One solution for safer typing has a big learning curve: learn to use the Dvorak keyboard layout. The Qwerty layout was purposely designed to be awkward to slow down typists in the early days when typewriters couldn’t keep up with a fast typist without mechanical problems occurring. The Dvorak layout has the opposite design – the most common letters are placed on the home keys to make typing not just faster, but easier on your hands.

And if you’re experiencing numbness, tingling, or weakness in your wrists, don’t just rely on good technique. Take Vitamin B. And visit your doctor!

Using a Mouse

Prolonged use of a mouse causes similar problems to prolonged typing. Studies report that the mouse may cause more damage than the keyboard.

You can minimize the risk of this by using an ergonomic mouse. Both Logitech and Microsoft have a good range. You may wish to consider using a mouse mat with a wrist rest, though like keyboard wrist rests, these are a little controversial. Try one out for yourself. Many people prefer using a trackball or trackpad instead of a mouse, but it is a matter of personal preference. If you do a lot of graphical work, you should consider a tablet.

Helpful techniques for using a mouse include:

  • Minimize the use of the mouse by learning keyboard shortcuts.
  • Switch between the keyboard and mouse as little as possible.

Looking at a monitor

Looking at a monitor for prolonged periods of time can cause eye strain and headaches.

Use an LCD screen with good contrast, and as large as practicable. Consider mounting it on a monitor arm so that you can more easily adjust its position.

Helpful techniques for viewing a monitor include:

  • Position your monitor to avoid glare.
  • The top (or middle) of your monitor should be at eye level.
  • Your monitor should be centered directly in front of you.
  • Your monitor should be placed an arm’s length in front of you.
  • From time to time focus on an object in the distance.
  • Take plenty of breaks.
  • If you use more than one monitor, position them so you can see them with a minimum of neck movement.

Further Comments

Laptops tend to be less ergonomic than desktop computers. For starters, it is difficult to have a laptop screen at eye level while the keyboard is at desk level. Consider using a desktop computer as your main workstation, or consider placing your laptop on a stand with the monitor at an appropriate height, and use an external keyboard and mouse.

If you find it difficult to take breaks, consider using software designed to encourage this. Some options are Work Pace for Windows, Workrave for Windows and Linux, and AntiRSI for Mac OSX. If the nagging adds more stress than it relieves, maybe this type of software isn’t for you! I’ve been using Workrave while writing this article, and have found the reminders helpful. I have set the timer to remind me to take a 20-second microbreak every eight minutes, and a ten-minute rest break every 50 minutes. It’s worked. And I took less spontaneous breaks, because I knew a rest break was coming up.

Bear in mind that ergonomic solutions are only part of solving the problem. Maintaining your health may require a change in diet and more exercise. Vitamin and calcium supplements may also help, as well as a decrease in your caffeine intake.

If you would like to learn more specific ergonomic techniques, the Feldenkrais Method and Alexander Technique are widely recommended.

Further information on ergonomics and healthy computing can be found at:

Evaluate Your Workspace

The US Occupational Health and Safety Administration have a helpful website that includes checklists for

  • analyzing your existing workspace (3 pages), and
  • evaluating new purchases to enhance your workspace (4 pages).

I recommend you print both PDF worksheets and give your workspace a full evaluation. There are helpful links for each point that give advice and recommendations on how you can improve.

As I researched and typed this article, I became “painfully” aware of the failings of my own workspace. I discovered that I lean forward too much, and when I tried tilting my chair back to 135 degrees, my feet didn’t touch the floor. Also, the desk I am currently using is a little too high.

I’m also concerned about my use of a laptop at home. I use a desktop computer with a fairly good keyboard and mouse during the day, but I am spending more time typing at night on this laptop. I’m considering whether to set up a desktop computer in my home office or mount my laptop on a stand and use an external keyboard and mouse.

On a positive note, I’ve noticed very little mouse use. I favor keyboard shortcuts wherever possible, and on my laptop I use a trackpad instead of a mouse.

How does your workspace measure up?

PG

This author has published 16 post(s) so far at FreelanceSwitch. Their bio is coming soon!



  1. PG E

    Excellent post. This is a really important issue that sometimes gets forgotten in our field.
    Everyone should take note of these points.

  2. PG hd-J

    Good article once again, thank you!

    One remark though:
    I used to sell chairs and there is one important thing you did not mention in your article. You mentioned “Ensure that your seat does not put any pressure on the back of your knees” and that is absolutely correct. However more important is for you to spread your weight on the maximum length of your legs, in order to avoid severe pain in the upper part of the legs.

    That is why it is advised to have a chair where you can set the seating depth. In optimal conditions, you should be able to put your fist between your knee and the seat, no more, no less.

    I hope I was clear enough! ;)

  3. PG Maude

    Really interesting article !
    Do you know Evoluent’s mouse (http://evoluent.com/) ? That’s the best mouse I’ve ever had ! No more wrist problem since.

  4. PG Mike

    Great article, I don’t think about my workspace enough, being a freelancer from home makes it easy to forget about health & safety.

  5. PG Stewwest

    Wow, great article! Thanks. I was becoming a numbum after 8 of work, so bought myself a new chair with lower back support (adjustable for back and elbows) Changed my life!

    I was laughing at many articles on the matter which say “Speak to your company’s Health and Safety Staff to set you up in the best way” – but, as a freelancer – I am boss, accountant and chair fixer…

    I’m impressed with my wifes company here in South Africa, Cape Town. They have an IT guy who’s sole job is to do this. Never even knew we had such things here yet!

    Thanks for the advise…!

    Ps: I use a gel mouse pad (with wrist support) – Superb

  6. PG John Soares

    Great post.

    I periodically check in with myself to make sure I’m doing all the things you mention here, and also I make sure I’m relaxed — no excess tension in the shoulders or anywhere else in the body, no excess adrenaline pumping through my veins, breathing normal.

  7. PG Adam

    Interesting post, I have actually heard about some people suffering from working on a computer for so long through out their lives but I never thought much about it. I do get stiff neck and a headache here and there but I guess its in the long run that counts.

  8. PG Colin Wright

    I sit on a Pilate’s ball all day, which definitely helps 1) keep my posture straight, 2) my core tight (which is like a mini-workout all day long), and 3) reduce jitters (you can bounce up and down whenever you want!).

    I started in college when I heard that Yahoo had their employees sitting on them, and I haven’t gone back sense. Anyone else a baller?

  9. PG Albert Pak

    Very nice pointers. I got myself a Logitech Wave keyboard a few months back, so far very happy with it :) As far as for the mouse, I would recommend Logitech MX Revolution mouse – its rechargeable :D heheh and fits very nicely into the palm of your hand.

    Now time to find a good chair ;)

  10. PG swancher

    Another adjustment I found helpful was to increase my monitor’s refresh rate to reduce eyestrain (Most users agree it should be 75 Hz or more for optimal results).

  11. PG MWorrell

    I’m a proponent of the Futuro Deluxe Wrist Stabilizer (available at Amazon.com). I was experiencing wrist and forearm pain that increased in severity daily, to the point where it hurt continuously, even when I wasn’t working. I do take the time to ensure a good setup in terms of arm support and distances, but after 15 years or more of daily mouse use as a designer, it was unavoidable, I think. Within a couple of days of wearing the wrist brace while working, the pain disappeared and after well over a year has not returned.

  12. I always wanted one of those pilates balls, but I’m very tall and haven’t found one big enough yet :(

    I always try to punctuate my day with bits of exercise – every hour I do a bit of light stretching to loosen up…

  13. PG Matt Gorecki

    Does anybody have experience with stand-up desks? I’ve been wanting to convert my for some time now, but I want to make sure it’s worthwhile.

    If you have used them, what kind of chair would you recommend? A drafting type chair? I don’t totally want to give up sitting for the entire day.

    1. PG David Petersen

      I have been standing at a desk for the last 2 years. You need to make sure the desk is just below your arms if your arms are at a 90 degree angle at the elbow. Don’t lean on the desk. Get a standing mat to help absorb the impact on your feet. Get a wood stool to put a foot up on. Continue to move around.

      You will find that you move more during the day. On of the other guys in my office lost 10 lbs. after switching to a standing desk. It is very hard to slouch when you are standing meaning your back will feel great. Your feet might get a little tired but if you take little sitting breaks on the stool for a little bit for a while.

      I love it.

  14. PG E

    When I had wrist pains I went and got a wacom tablet. Best investment ever. It takes alot of strain and effort out. I hate using a normal mouse now.

  15. I’ve had major issues, that I finally corrected..

  16. PG Cesar

    Great article! I’ll take some tips from here. I’m in my 3rd year using Logitech MX Revolution mouse, I must say it’s incredible, I highly recommend everyone to have one, I just bought a replacement a brand new one the other one last 2 years 11 months, just before 3 year warrany :-P

    Cheers.

  17. PG Aetoric Design

    One thing to add about ergonomics and using a mouse. If you’re familiar with using a tablet, holding a wacom pen is much easier on the wrist.

    Good post on a very important subject.

  18. PG Jasmine

    By far one of the most helpful articles I’ve read in a decently long time.

  19. PG Judith

    my back is creeking like an old door with rust bolts on its hinges, my eye sight is allergic to very bright light, my hands and fingers after a loong day of typing (like now) feel so numb a trailer would run them over and i would feel nothing…well that’s how bad freelancing in a non-ergonomics manner can do to your body and health generally. Anyway, great article, will bookmark it for prosperity.

  20. PG LearningNerd

    Nice to see people spreading awareness about ergonomic issues. I’m 20 years old and I already have RSI (since about a year ago) — random pains in my fingers, hands, wrists, and forearms every hour of every day. It’s mild and it doesn’t stop me from doing anything, at least not yet. But it still sucks.

    I just wanted to point out that ergonomic equipment and good posture won’t protect you if you still spend too much time at the computer! I used to be on for hours at a time working on school projects and personal projects, and then what did I do to relax in the evening? I spent more time on the computer playing video games!

    It really adds up over the years. So more than anything else, take lots of breaks! A 30-second “microbreak” every few minutes may make a big difference. Try a program like WorkRave, which reminds you to take breaks at custom intervals.

  21. PG David Cousens

    I posted this on my Twitter account. (@DavidCousens if you’re interested).

    If anyone here suffers from rsi, I 100% recommend getting yourself to see a physiotherapist. My rsi was bourhgt on by year of bad posture, but the lovely therapist cracked my spine into place (not nearly as scary as it sounds!) and gave me some stretching exercises.

    I went from pain every day (sometimes so badly that I couldn’t hold a pen!) to being back to 99% normal (I still stay away from too much typing just to be safe)

    Don’t go through the pain when you can have it fixed. I went through 2 years of hoping it would sort itself, I wish I’d have gone to the physiotherapist immediately, she did me the world of good.

  22. PG Tony

    Good stuff,

    After years of playing computer games (from Nes to Xbox 360) my knuckles ain’t too hot and I’m only 25. Very worrying. I actually bought a small tablet to help and it’s worked brilliantly. I’d recommment it to anyone with similar problems.

    T

  23. I never did like the ergo keyboards, It was a big fad in the late 90s, but nowadays I see most people using standard keyboards.

  24. PG Jason Whaley

    On OSX, I use TimeOut.app (http://www.dejal.com/timeout/) to force myself to take time outs. I have it force me to take microbreaks once every 10-20 minutes to rest my eyes/hands and a long break once every 1.5 hours or so. It works quite well.

  25. PG Derek Kimball

    Great article. One thing I’ve found to help with the eye strain is to set your computer monitor’s luminance level to around 100. Many monitors are way too bright by default. For instance Imac’s lowest setting is a whopping 140 luminance! This causes unbelievable eye strain when putting in long hours. The reason to lower your luminance/brightness setting is not just for eye strain. Your prints will also be more accurate.

    If you find a luminance setting of around 100 to be too dark…just let your eyes adjust. After a while, you will come to like the “less bright” look, and your eyes will thank you. Another thing to keep in mind is to try to turn on some lights in your room while you are just reading and not designing. This will also help reduce eye strain.

    If your calibration software won’t allow you to reach a low enough brightness level; consider using a program like “shades” that will lower it even more. ColorEyes does a much better job at reducing brightness, but it costs a lot of money.

  26. Nice write-up! I currently own probably the least ergonomic equipment known to man, and will probably have arthritis by the time I finish writing this. But you’ve inspired me, so when I have cash I’ll try to get some good stuff and save $$ on future medical bills.

  27. PG Line of Design

    Yeah, Thanks!

    I’ve just ajusted my chair and desk. And I even thought I knew how to position them. It turns out I didn’t… Emediatly while reading this post and along the way ajusted my environment, I felt the relief in hands, neck, back and legs…
    But I now feel the desk hard on my wrist when i use the mouse… I should get a mousepad or the likes to solve that.

    About the small breasks every now and then, I sign on to drinking a lot of water, and yes – you do have to use the toilet ALL THE TIME! :) Plus the health is not just work-realted, you can see the improvements in your skin also. :)

    I also work besides a big panorama view over one of the canals in Copenhagen, and whenever I frinkle my eyebrown and think deep about a frase or a graphic element, I tend to look out the window. I think I have about 20 og that sort of breaks througout the day. So don’t underestimate the power of a nice view instead of looking straight into the wall all day long…
    The bigger breaks automaticly comes, when a big ship is trying to go throug the canal, and the bridge longer ahead opens up for it. That really looks funny… And everybody in the big office gets up and stairs out the window smiling… :D

    A tip for moving your body once in a while is to listen to great music. I listen do http://www.dr.dk – netradio and the channel: DR SOFT. Whenever a really great number is playing i bounce a little and nod my head in the rythm to the music. When the music is just good and not great i don’t really notice it.
    So the effect is at surpricing moments during the day I dance in my chair.

    I’ve acctually also head, that you shold never sit too comfortable, because you then sit like that all the day. Sitting uncomfortable makes you find new positions all day long, and that should be better. :)

    Well, enugh form me… But thank you for bringing up such a relevant topic, it’s nice to see, that so many care about their workabillities for the future too…

  28. PG Tom Gaede

    Adrian,

    We thank you for the mention of the Verte ergonomic office chair in your blog. We have received many hits as a result of this article.

    The Verte was introduced in September 2004, and is the original self adjusting office chair. Engineered, and tested for 10 years, it has 11 spring loaded vertebrae that automatically and passively adjust in and out. Inspired by the human vertebrae, the Verte has started a revolution in seating that takes its shape from the user’s vertebrae. With the Verte you basically have a custom tailored ergonomic chair, every time you move. You can experience even a more active vertebrae/spinal action, by quickly unsnapping the back upholstery, and enjoy the added bonus of the 11 cool vertebrae against your back. You will feel cool & comfy like sitting in a mesh office chair like the Herman Miller Aeron chair.

    Charles Caleb Cotton said “Imitation is the sincerest form of flattery.” We couldn’t agree more as Herman Miller introduced their version of the Verte they call the Embody in 2009, almost 5 years after the Verte introduction. With the Verte you have the best of the Herman Miller Embody and the Aeron ergonomic chairs.

    Going Green? The Verte adjustable back chair walks the talk. It has 93% reclaimed steel, 90% recycled plastic/nylon, glues are a new HVOC free, water based glue developed by 3M.

    Regards,
    Tom Gaede – CEO – Chief Ergonomic Officer
    ErgonomicHome.com

  29. PG CamKC

    Some people recommend not having wheels on the chair – apparently your body is constantly flexed in case the chair might move if the chair has wheels, and so can’t properly relax.

  30. PG Human Solution

    Very well thought out and comprehensive article! You really can’t underestimate the importance of proper ergonomics… not to mention the wear and tear on a body denied such necessities. It’s good to see that more and more people and employers are giving this the consideration it deserves.

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