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Writing Your Freelance Business Website: Part Two

Kristen Fischer

When it comes to writing your business website, you may not be in the position financially to hire a professional. That’s okay—I’ve got some great tips to help you put your ideas into words, and to make those words effectively sell your services.

Just write. Last week, I told you that it was good to map out your concepts and jot down the messages you want to convey for each individual page. Now it’s time to formulate paragraphs. Some people may be good at starting from the top with a killer intro section—if so, write on. If you’re not, that’s okay. For instance, if you’re going to write about three things for your home page that are your main points, write the “meat” first. Some people get a better idea for their lead-in paragraph after they see the page content laid out before them. If you go that way, you can throw on the opening paragraph next. The main part of this section is just to do your best and get your concepts into words. We can work on making them sizzle later.

Perfect the lead in. This is where you create your “hook.” On my site, I have “If your company wants to increase sales and retain a professional corporate image, hiring a copywriter is the way to go.” For me, it summed up what I know my clients want to hear—that they can increase their sales and corporate image by hiring a copywriter. Then I go into my next point, about not having to go to an ad agency to get quality copy. But for me, that one sentence briefly conveys what I want my site to, and does it without the bland “My name is Kristen and I’m a copywriter.” Think of something witty and short to draw in your reader. Play around with a few sentences. You don’t have to say it all in the first sentence; you’ve got a few more in the first paragraph or two to talk about the rest. Whether or not you have anything bulleted after the lead in, a good hook will snag the prospective client.

Consider headers. Some people find that a header sums up what they need to say, and helps the reader quickly scan the page for its message. While I didn’t use these on my home page, I did utilize them to break up on the content on my “Business” page, where I explain to the prospect how I work. There are two types of headers you can use–those to break up text and those that sum up a page. To introduce a page with a header, you can use something as simple as “Increasing Sales. Boosting Your Image.” Or choose something less “broken up” such as “Increasing Your Sales and Boosting Your Image.” You get the point. There are no wrong choices here—only preferences. The best way to get a header that you like is to come up with a few and narrow things down from there.

Keep a strong tone. In my case, I don’t really need to explain what copywriting is, just like a designer doesn’t really need to go into theory. Instead, keep your website focused on marketing. You don’t have to give every detail of what you do or how you do it—but you do need to prompt the reader to contact you. Show them the benefits of choosing you over the competition. Use crisp wording and remember that not every reader reads everything. Also, decide if you want to represent your company by name, as “we,” or if you’re solo, as “I.”

Prompt a response. Now that you have the majority of the content down, it’s time to develop a closing paragraph for each page. But you won’t use it to sum up what each page is about; you’ll use it to get the reader to contact you. I call this paragraph a “call to action.” A good call to action only needs to be a few sentences. On my site, I use “Have a project in mind? Contact me today at HYPERLINK “mailto:kristen@kristenfischer.com” kristen@kristenfischer.com or at 732.555.5555 during regular business hours Monday through Friday EST for a FREE consultation!” On most of the websites I write for my clients, I use a sentence or two to prompt the reader, then the last sentence features a phone number, email address or both. For example, here’s an effective one-liner: “For alluring design that gets results, call me for a free consultation at 555-555-5555 or email me at someone@something.com.”

Proofread, proofread, proofread. This isn’t my strong point, to be honest. That’s why I always like to get a friend to look over what I’ve done. (Or a spouse—free labor!) This stage is the best time to get a pal or family member to make sure everything reads well, including the use of SEO terms if you’ve included them. Because the point of your website is to market yourself, ask your proofreader if they would feel compelled to contact you based on what you have to say. Not quite? Work on the words. Put the draft down for a day or so and come back to it in the mind frame that you’re a prospective client. What would you need to hear to seal the deal?

Ultimately, your website should reflect what your business has to offer and drive sales for you in a professional way. It’s all right not to have a natural hand at writing. Hopefully these tips will make the process a little easier. And if all else fails, hey—you can always hire a copywriter.

Leave a Comment
  1. Kristen fantastic second part to this feature series! As someone who is becoming engrossed in the subject of writing and copywriting i am finding so many great tips from an experienced professional!

    I actually had an evaluation done on my current site and it was suggested it was too personal in its tone. I worked on developing a more marketable style of content, which has been successful as several clients have told me they chose me based on how i marketed myself/skills and processes on my site. Now i am near to re-launching the site i have taken extra care to really create a sense of urgency to prospective clients. Creating a hook, leading them in and prompting them to action is a very successful and productive approach which i am constantly learning.

  2. Absolutely agree, fanstastic tips Kristen. I certainly think that they will help me personally since we don’t have a copywriter at the moment.
    Alex
    PeoplePerHour.com - the marketplace for freelance services
    PS I think proofreading your own content is almost impossible! :)

  3. Hi Kristen,

    good points! One thing however you need to be very careful with is to include your email adress as plain text, or as mailto: xy@dd.xy, as a lot of spammers crwal the internet to collect email adresses. A way to resolve that is either display your email adress as graphic or use some kind of email form which is hiding your real email adress. Otherwise, chances are quite high that after a year or so, you get significant more spam than regular email.

    Best regards,
    Klaus

  4. Yes Kirsten it is about all these things, but ,most of all about enjoying what you do. Copywriting is an art but I tend to use Glyphius to check what I write against successful copy, which seems to introduce an element of science into the process. If it is worth doing it’s worth doing well.

  5. Very interesting article; I definitely need help with those aspects. I will certainly be back to refer to this site.

  6. Some very nice tips in the article. I think I might have to have a look at my homepage again. Right now it doesn’t really ‘prompt a response’. (However, I heard from a couple of people that it is quite memorable, due to my a little unconventional opening sentence.)

    One point of advice: Don’t lie about the way that you represent yourself. If you are solo, do not use ‘we’ unless you are schizophrenic. Clients do tend up to pick on these things sooner or later and it might just be a little awkward.

  7. John–tell me more about this service you use!

  8. Kristen wrote:
    Proofread, proofread, proofread. This isn’t my strong point, to be honest. That’s why I always like to get a friend to look over what I’ve done. (Or a spouse—free labor!) This stage is the best time to get a pal or family member to make sure everything reads well, including the use of SEO terms if you’ve included them. Because the point of your website is to market yourself, ask your proofreader if they would feel compelled to contact you based on what you have to say. Not quite? Work on the words. Put the draft down for a day or so and come back to it in the mind frame that you’re a prospective client. What would you need to hear to seal the deal?


    As a professional editor, these remarks prompted this comment: “Ackkkkkkkk!” You’re really going to entrust this important element in conveying your professionalism to someone who might spot a typo but quite likely miss key elements such as grammar, diction, flow, readership, redundancy, etc.? I think this is one area you are best to leave to a pro. It needn’t cost much and, like good design, can make your site shine. We all know the little things can make or break a deal. So why leave the details to whomever happens to live in your home or down the street?

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