The Perils and Plusses of a Persistent Project



As a freelancer, I’ve tackled plenty of projects. Not all have been enjoyable, naturally, but I’ve been able to keep a steady flow of work. I don’t think every job has to be perfect, and as long as I’m making good money and maintaining my freedom, I’m generally satisfied with my career.

While I’ve worked regularly for some of the same clients, I have never had to work on one project that required multiple weeks of single-client focus. It’s a totally different beast. Not only can it be unpleasant, but it can uproot your whole vibe.

Obviously when you put “all of your eggs in one basket,” so to say, it’s not the ideal situation for most freelancers. Freelancers like to pick and choose, and the thing I love about being a solopreneur is being able to wrap up a project and kiss it goodbye when I’m not enjoying it. Most situations are temporary, and I have a say in who I work for. Of course there are initiatives that I enjoy but there’s no doubt that a huge advantage to freelancing is being able to finish a project and never have to look back on the work or the client.

In this case, I think there are two kinds of freelancers: Those that take on short-term gigs and focus solely on those. That can be lucrative, and often involves relying on a recruiter or agencies to find ongoing jobs. In my case, I am a full-time freelancer that takes on a mix of one-time jobs. I also have several clients that need ongoing work, and also hold down a very flexible part-time job. This blend of arrangements enables me to consistently pay the bills and live comfortably. So if you work strictly for agencies, taking on a long-term job for one client isn’t exactly dangerous–it can be great. But if you’re making a living off of several clients and having to constantly secure customers, and you take on one long-term job for a single client, it can hurt your business.

There are many issues that came up for me as I’ve been powering through the last several weeks. And I always try to learn from my experiences–and share those experiences with you–so here goes:

No Time for Marketing

It’s been hard to make time to outreach, and not only does that have the potential to hurt my business, but it wears on me emotionally. When you can’t plant seeds and you are the kind of freelancer who likes unveiling new opportunities, it hampers the feeling that you are spreading your wings and flying.

Instead, I’ve worried that I’m not lining up new jobs and ruining my business–but really, I know myself well enough to know that’s just an old fear I had from the beginning of my career as a contractor. In this case, it’s okay for me to take a break from marketing, because I haven’t stopped all efforts. I’m cutting down for now and I’m stable enough to step back from my normal marketing agenda. But I know it is temporary. Beginning freelancers may not be able to do this and ceasing on marketing could be devastating. Assess your own situation first before you take on a one-client gig that will go for a few weeks.

Perpetual Fretting

In addition to fearing that I’m not securing new work, paranoia can increase in other ways. Having hit a few snags communicating with the client, I couldn’t just throw in the towel. (First, I’m not a quitter. Second, the project is for awe-inspiring pay and working for a well-known company–a huge plus for any copywriter.)

The client and myself worked through some initial issues, especially in the communication arena, and while I would normally do that with any client because I like to see things through, I worried that the tension could hurt our relationship in the long run. The client is an agency that gives me regular work, so anytime I have to stand up to them or we have to go back and forth on project terms, I worry about losing future gigs. But this was a huge client of theirs they entrusted me with, so I wanted to make sure not to disappoint while standing my ground. Still, when there was some tension I felt very trapped. So I took many deep breaths, resolved the issues, and am now coasting through to the finish line. I trust in the end this client will use me again because they have in the past–despite issues. They know I’m a hard worker and there is back-and-forth with any employee.

Usually after I have some tension with a client, the project wraps up, we settle back into separate corners and meet up again refreshed and ready to work. The beginning of the project included a few bumps in the road regarding setting deadlines and settling on fees, and while they are settled up now, it was nerve wracking at first. But you can’t expect things to go perfectly, and you can’t blow tension out of proportion–negotiation is part of the project process.

Deadlines Galore

For this particular project, it was broken into several different deadlines. So an advantage to giving all my attention to this client has been that I only have to focus on their deadlines. There’s a plus. It’s nice to be able to focus on one thing instead of multi-tasking all the time. If you work for an agency on short-term projects, this is a huge advantage. For freelancers that rely on multiple clients, it’s nice to focus on deadlines from one client, but it’s not as feasible.

Maintaining Other Relationships

Even when you work on one project at a time with one client, you still have to communicate with existing clients and make time to respond to potential customer inquiries. While I haven’t had time to get out and establish new clients, my business thrives on several ongoing partnerships, including that part-time job I mentioned. I couldn’t just turn that off, though I could minimize other incoming work. Still, I’ve had to multi-task to take on other jobs without taking on too much. I ducked in to let the part-time job know that I needed less work for the next few weeks but let them know how much I could handle.

I firmly believe in having several ongoing jobs for any freelance business–waiting on individual projects to come in is too financially risky, especially if you have a lot of fiscal pressures. So even though it would be nice to focus on my big project, I had to make time to at least let others clients know that I could get back to them in a few weeks, or that I had time to take on a quick job. Maintaining communication and being honest is key when you have other clients. You can’t just turn off when you have a huge, ongoing task at hand. You want to be available but you don’t want to take on too much work and slam yourself at the same time. It’s a balancing act like everything in the contractor world.

I guess the point in all of this is that it’s easy to see the dollar signs when you are presented with a huge project. But you have to consider if it’s right for you and your business, especially where you are now as a contractor. For me, this was a huge undertaking. But now that I know how to manage a persistent project–and all is well with the client–I would do it again in a heartbeat. But first, I need a week to breathe. Maybe four.

PG

Kristen Fischer is a copywriter living in New Jersey. She is the author of Creatively Self-Employed: How Writers and Artists Deal with Career Ups and Downs and Ramen Noodles, Rent and Resumes: An After-College Guide to Life, and is currently working with an agent on her third book. Visit her at www.kristenfischer.com.



  1. PG Peter Hinton

    Thanks for the article, it’s a great read. Im always torrn on this issue, The major plus of having a large project is that I dont have to look around for future work for a while. However projects like than can become suffocating quickly.
    I guess I always wasnt the opposite to what I have, when I have lots of small projects on the go I crave the challenges of a large project, and vice-versa.

  2. PG Steven Corbett

    So true. I’m in the middle of a similar situation at the moment, and am finding that it’s very different, and difficult for me to adjust to. Maybe I’d like it the next time around, I don’t know.

    This post helped me to put my finger on exactly where it rubs me wrong. :)

  3. PG FreelanceApple

    A beautiful post, particularly regarding staying in touch with other clients. This is such a necessity and I agree with you that many freelancers will just work on a project and not work around it. Thanks for this post ;)

  4. PG Kristen

    Thanks guys. I submitted my final site yesterday and guess what came back? A request for two more pages of content. Eeek! After saying “yes, you’ll have to pay for that” I am done with one and the other is on the way. I can see the light at the end of the tunnel!

    I’ve never had to work on a project that took so long…it was so different. So I’m glad I chronicled my experience:)

    1. PG Ocular Harmony

      Haha, I know exactly how that feels! I recently finished the functions of a site, and was asked to change the project into a social network. Not that I mind (other than the work that I’ll need to redo and the coffee that was consumed), but it certainly impedes on project deadlines and your availability to other clients.

  5. PG Tyler Kraupp

    So in your opinion, what is the best way to land those jobs if that is the freelancer I want to be? Where are the resources to find that job and how do you bid it, hourly or per project?

    I am a freelancer that has been marketing for per project jobs but I would love to take on a single project. That would make my life easier in my opinion.

    Thanks,
    Tyler
    hssmedia.com
    idahofallswebdesign.net

  6. PG Travis

    One of the biggest problems all freelancers face is…how much time do you spend selling yourself, and how much time do you spend doing what you’re hired to do. Sometimes it can be a vicious cycle.

    Great post, you should always be keeping in touch with past clients, potential clients and so on, because if you don’t have projects with recurring revenue, eventually you’re going to have to be doing biz dev again at some point.

  7. PG Kristen

    Tyler,

    I didn’t seek this one out–it’s for an existing client that gives me website copywriting gigs–they just let me know they had a big one coming and I said yes. I don’t regret it but I’m fried!

    Glad it’s over!

    Kristen

  8. PG Ocular Harmony

    First off, thanks for the post! As a new freelancer, I never actually thought about the duality of taking on single projects vs. many at once. Now that you mention it, I see where there are inconsistencies from having long-term as well as short-term projects while maintaining the smiles on client’s faces. I’ll often be swamped with work and I’ll stress hoping I get it done in time, then a dry spell where I worry about income, but get to work on promoting my blog. I need to choose one or the other and become more established so things are more consistent.

    Good luck with the copywriting Kristen

  9. PG Lori

    Good article Kristen,

    I have a love/hate relationship with juggling multiple gigs at a time. The fun part is that it keeps my interest — but it can be stressful (understatement) keeping several clients happy and feeling ‘attended to’.

    I’ve been fortunate that I rarely have to look for work while in the midst of projects — the good thing about lots of different happy clients is you end up with lots of warm lead referrals from them.

    I agree that its important to have multiple streams of income and not put all your eggs in one basket — I learned that the hard way!

    Recently though, I was offered a decent retainer from a client doing the exact work that I love the most and accepted it. That means coming to closure with lingering projects and doing my best to turn down new work that comes my way… (haven’t been too successful with that yet!).

    I’m already feeling my blood pressure calm down knowing I’m not going to need to keep so many people happy at once. At the same time, I don’t want to only depend on this gig… you never know… So my approach is going to be developing my own projects and ideas into the ‘multiple streams of income’ while this base client covers the bottom line. Exciting — and a leap of faith!

  10. PG Crystal

    Ah yes, been there, done that. In fact, I’m sort of in a similar situation right now. While I’m enjoying the bit of stability in terms of finances and the ability to cut back on marketing, I’m fried as well. Soon enough, though, I’ll be back to my shorter term gigs. :) Thanks for writing this post, it’s refreshing to see someone else going through similar emotions with a same issue.

  11. PG Wes Riojas

    I’ve been a freelancer for 3 years. This issue has plagued me since day one. I just read this book and it breaks down our situation perfectly.

    The book is called: The E-Myth Revisited

    It basically says, if you work IN your business and not ON your business, you don’t own a business you own a job.

    You cannot successfully and without major consequences to life and health both work on the business as well as work in the business. The book calls us “technicians-turned-business-owners”.

    The decision is: do you want to be a business owner or an artist?

    I want to be an artist. His answer, then quit and find a job.

    If you want to run a business, he says, quit doing the work. That’s the job of the employee you hire.

    In essence, you must be free to either do the work or free to run the business. Both cannot be done at the same time.

    For me, I tried it. I’m now divorced and it destroyed my health. I’m making a change so that I can do what I love for many, many more years.

  12. PG Digisculpt

    Well said Kristen. It could drain a whole lot out of you. I am two weeks short of the promised copy edit/proofreading phase and I feel like I got no energy left for the coming days and for the other clients. I’m aching to just take a long vacation, away from it all. We take the risk involved in committing to one big project for one reason or another, and we know that it can drag on. But then again, when it’s finished (or when it’s time to brag), and you know you did well, you always mention it first, when asked to name the projects you did.

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