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How to Scale Your Freelancing Practice & Automate Income

Jaime Mintun

This article won’t be for everyone. Not all of us care to grow a large business or automate our income. Many of us are perfectly satisfied to earn dollars per hours and that’s great!

However, I have a lot of freelancers ask me this question:

How can I scale my business? I can only take on so many clients before I lose my sanity, free time, and desire to work!

So for those who want to increase monthly income and perhaps even automate it, how is that possible for a freelancer–without simply raising prices?

Below are some ideas that I and others have used to scale and automate our freelance business.

Option 1. Productize Your Services

This isn’t nearly as difficult as it sounds and the only way to truly automate and scale your income beyond six figures.

Now don’t instantly balk at this. I understand that not all of us would want to offer products alongside our services. However I encounter many service providers who want to scale their business but don’t think it’s possible to offer products as a service provider.

You can. For instance, you can create an email newsletter and podcast that clients and others subscribe to for a monthly fee. Or you can create an ebook or e-course showing them how to do basic web development, marketing, or (insert your service here), for themselves.

This does not replace you as a service provider, but rather allows them to do the low-level grunt work themselves, see the power of it, and then come back to you for the advanced stuff that you enjoy most and is worth more money.

In essence, with such DIY (Do It Yourself) products, you’re actually having them pay you to be further convinced of the importance of your services and abilities while also helping them earn initial revenues to pay for those services (through doing initial work on their own).

You can also do seminars.

I recently helped nearly 200 freelancers launch their own seminars for offline businesses interested in learning the basics about getting online. We included in the seminar materials an attendee workbook that took the client step-by-step through how to evaluate their website for conversions and effectiveness, how to do basic search engine optimization, how to create and monetize a blog, and so on.

Option 2. Partner with a Complimentary Provider

Another strategy to scale your business and automate your income is to partner with other service providers that your target client would also hire alongside you. For example, if you’re a website developer or programmer, you could partner with providers who specialize in search marketing, conversion analysis, web copywriting, branding management, and social media.

Once you have a client, it’s a fairly easy upsell to these additional services. You can then negotiate with each service provider to provide you a residual commission on any referred business.

Option 3. Outsource

To increase the amount of business you take on without increasing your hours, consider outsourcing. You can find a couple individual freelancers or partner with a firm that will take on your projects.  This allows you to outsource your chief service and also provide several other complimentary services.

The difference between this and partnering with a complimentary provider is that everything is still done under your company name and brand. You can increase your referrals, reputation, testimonials, portfolio, and brand recognition when you outsource.

If you’d like a full-service firm you can easily outsource projects to, contact me at support at settletheweb.com for more information.

The way a typical outsourcing relationship works is this:

The outsourced talent provides a price sheet with set service packages and pricing. This pricing should be at a discount as they do not need to spend time and effort (and advertising dollars) finding, courting, and landing clients. You’re doing that for them.

You can then increase the service pricing to include a nice chunk of change for yourself. Everybody wins. It costs you nothing, costs the outsourced talent nothing, and the end client only has to deal with one contact person for several services (a HUGE benefit to companies who are being forced to outsource).

Option 4. Apprentice & Then Hire Additional Freelancers

For those of us who would like a closer relationship with any provider we outsource to, consider apprenticing someone in your area of expertise and then bringing them in-house. They can remain an independent contractor (for taxing purposes and so you don’t have to deal with employees) and pick up extra work you don’t want.

You earn a percentage of all their earnings gained through you, and a smaller, limited percentage on all other work earned outside of your direct referrals for a defined period of time.

The additional percentage on other projects is the “thank you” bonus for mentoring them and passing on your knowledge for free, not to mention the experience they get in the field with your clients–without having to land those clients themselves! However, make sure it’s a very small percentage and only for a limited time-frame equal to the amount of knowledge and experience you’ve passed on to them.

Option 5. Become an Expert

Many associations, groups, companies, and conferences will pay you to come and educate their people on your area of expertise. And as long as you know 10% more than the people you’re talking to, you’re considered an expert.

I know that sharing your knowledge can be a frightening experience, particularly when doing so as an ‘expert.’ However I can assure you it is a rewarding experience and reinforces that you do in fact know quite a lot and can make a difference in someone else’s life or business.

To find gigs speaking as an expert, visit your local Chamber of Commerce, local business groups, and speaking associations. Also look into industry conferences and expos that may be looking for experts. Virtually every industry is interested in having a web presence and will be open to you discussing your expertise at their event.

You don’t even have to ask them to pay you! Do it for free in the beginning and you’ll land some of the attendees as clients after your talk. Be sure to record your initial talks and eventually you’ll have enough experience and a media kit to then charge for your speaking time.

So there’s a basic list for you. Of course it is not exhaustive and I’d love to hear any ideas you’ve used to scale and automate your business. And as I tend to write very long articles, I didn’t have the space to go into the step-by-step for each of these options.

However, if you’re interested in a particular option and would like me to write an additional article solely on implementing it, do let me know. If you’d like me to do a series of articles covering each option in more depth, I’m happy to do that as well!


Jaime Mintun

Click here to view a bio plus other posts


Leave a Comment
  1. Thanks for sharing this great article. Number 4 and 5 make sense to me, though why so little percentage (10%) of knowledge to consider as an expert?

  2. This is a great article! I would be interested in reading a series :D

  3. Wonderful article! I’m working on doing the same sort of thing for my company. I’d love to read a more in depth article on how to develop products to sell along side your services. Thanks for the great read!

  4. Great article, I’ve been outsourcing work to other-freelancers and not taking a cut of the pie. I really need to get my head checked. More articles on implementation would be good.

  5. Outsourcing should and could be the number one resource for designers to earn extra income. It’s the easiest way to raise your hours per week, and the more chargeable hours the more income. It’s also a great way to get some free time for yourself. Instead of sitting in front of a computer for 12 hours cranking out routine production work, outsource the work, mark up the outsourced costs and take the day to spend with your family or do something fun.

    I have seen it work great for many designers. Providing an outsourcing service myself, I know a number of designers who can bill out 80-100 hours of work a week, but in reality only work 30-50 of those hours. Plus, many outsourcing solutions are actually better at their job than you are, so you get a better product along with a price that you can easily add your own profit to.

  6. No offense, but this article kinda rips the book “4 hour work week off”

  7. Great article- would definitely like to see more expanded posts based off of this. I think every designer is eventually enticed by one of these options. For me I will always love doing the work and being in the trenches, but I want to be able to pass something on… I want knowledge and methods to be as much my legacy as my work is. I’m always desired to finish out my career as a teacher at a local college of some sort- I feel this would be the most beneficial way to do it not only for myself, but also for society. As freelancers I think we owe to the younger generation (whatever generation that might be) to lend them a hand and help them out, after all thats how many of us started!

    Would love to hear more particularly about putting together seminars and acting in a teaching capacity.

  8. Nice artiticle.
    Lov the #1. I think it’s a great idea- and I’ve been very inspired by it!
    Perhaps we could see another article, that links to different ressources on the web, where there are small snippes or the likes, that is easily implemented into our own webpages.
    Or just links to such services being used by others- to see what ideas the use and how.

    I have one idea:
    You could develop a “business-card - machine” that your regular clients could log on to.
    By logging on, they automaticly are presented with scalable logos (that you have designed for them) and perhaps 5 or 10 different templates for layouting your bisiness-card.
    Also the client can choose the font and background-colors them selves. Or perhaps if it is a big client who has paid a lot of money to get a design-manual, then the colors and the fonts are given.
    And when the custumer is done making the bussiness-card, the click “send”, and you’ve got the job of getting the cards printed.

    Smart! The client does all the work, and you make a small buck when outsourcing this card to printing…

    Just an idea… Anyone willing to held develop this?? :)

  9. Great article! I sometimes have more clients than I can handle and this article give me some tips on handling that.
    Thanks

  10. Great and timely post! As a freelance web copywriter, I’ve been thinking lately of partnering up with website developers and other freelancers to generate more work. Thanks for the push!

  11. Great tips.

    Thanks again!

  12. thanks

  13. Great! I would definitely like to see more indepth information covering each.

  14. Thanks for all the feedback. I will write a series covering product creation and outsourcing since those seem to be of main interest (oh and the seminars as well). Look out for them in the coming weeks!

  15. Some great ideas for a web designer and would also include affiliate marketing.

  16. Hi, Dai Ga Ho?
    As with any browsing adventure, a quick scan of your pages seems that to reveal a mine of information. Will dig in . Thanks. As I expanding my pro and personnal project, I am sure I’ll find here lots of goodies.
    Merci,
    Daiwaihk

  17. Gravatar

    VertigoSFX

    Very informative. Love all the information and definitely things that I could use in the future…thanks!

  18. Great tips - I could definitely be ok with some extra income streams to counterbalance the ups and downs of freelancing!

  19. Good advice. For those reading, outsourcing some parts of your design process like PSD conversions to psdgator.com (one I have experience and very happy results with) or psd2html.com is a must. For the price they charge, you shouldn’t be spending time doing basic static page conversions.

    Jaime, I have a question.. you mentioned that you recently trained 200 freelancers how to teach local businesses? Can you tell me about that? I am thinking of launching such a program this year.

  20. Good advice

  21. Thank you for this great article! I would like to read a series on this, really! I’ll be waiting! :D

  22. I loved this article and would really like to see more indepth articles in the future on each topic. Thank you so much, this has really opened my eyes to expanding my services.

  23. Great posting. I love the idea of public speaking as an ‘expert’ on topics as a way to branch out.

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