The Price Is Right
Scott Willsby contributor Scott Wills
(Note that any figures quoted in this article are purely for demonstrative purposes, you must consider your industry, country, expertise and other circumstances to determine a rate for your work)
Price your services too high, and you lose the gig. Price yourself too low, and you wind up feeling resentful about the project, which in turn may ultimately culminate in an inferior result. So what then is the best way to price a freelance project, win the contract, and make both you and your client happy?
Your Break-even Baseline
To begin, you have to establish your hourly baseline. What is the minimum amount of money you need to charge as your hourly fee? What is the minimum amount of money you need to cover your overheads without making a profit? This, fellow freelancer, is your break-even baseline. Once you establish a baseline and start to understand that earning anything less than this equals a bad, unprofitable business, it will make it a lot easier to determine how much profit you then want to make. In turn, this will ensure financial viability for your ventures, and can help price your projects more competitively in the current market.
Above all else, establishing a baseline is about being honest with yourself. If you are unrealistic about how much to charge a client, you are only fooling yourself and in the long run you’ll probably get hurt doing it.
So to start then calculate your minimum baseline by finding that price point where anything less, will kill your business. This can involve some guess work, but the best way to do it is to estimate how many hours a week you think you can bill, then find how much money you need to survive and divide that by the number of hours. For example if you must have $600 a week coming in to pay the rent and you think you can bill around 20 hours a week, then your hourly baseline would be $600/20 = $30p/hr. When calculating your bottom line, remember things like holidays, time when you are sick, weeks when you might not have any work and so on.
So now you have your bottom line. Your objective of course is not to merely break-even every month, rather you should be aspiring to turn a profit.
Turning a Profit
Profit is not about over-charging a customer. Profit is about reward because your work or your services create value for your client. Additionally consider that they are different to anyone else’s. This could mean your customer service is better than anyone else, you are faster than anyone else, or perhaps the quality of the end-product you produce surpasses that of other competitors.
Profit is simply a percentage on top of your hourly baseline. The profit can be anything, but you have to justify it to yourself in order for it to be realistic. Sure, you could try factoring a 100% profit on top of your hourly baseline, but the freelancer who decides to go down this route is in danger of minimizing long-term profitability.
For example, a freelancer wishing to make 100% profit is likely to establish a high price for their services, but over a given period of time they may receive fewer offers for work as a consequence. The freelancer who factors a more realistic percentage on the other hand, will receive more project offers resulting in more money long-term. Unfortunately there’s no magical figure here and you will need to find the price point that works best for you.
Always account for how unique you are or how unique your services are as a freelancer. You don’t have to be in the top 3% of your field to be unique – one of your positive traits could be your customer support, or the fact that you turnaround projects faster than anyone else. For unique services like this, you can afford to increase your profitability slightly since you are offering something that someone else might not offer.
Just how long will this project take?
The final ingredient we need to add to our formula is an accurate calculation of the number of hours needed to complete the project. The key to successful project estimation is to create a requirements document with your client. A requirements document is simply a vehicle for the client to outline what they want, but simultaneously, it is a way for the freelancer to police those requirements and establish rules and regulations. It is in other words a very structured brief of the job.
A requirements document should clearly outline what the client wants and the freelancer should charge accordingly based on what is spelt out in that document. If at any time the client changes a requirement or asks for extra work which is not in the requirements document, then the freelancer has every right to charge a secondary fee for any extra work required.
The requirements document will not only help you assess the number of hours needed to complete a project, but it will also be your insurance policy should the client intentionally or unintentionally try to change the original requirements. This is often referred to as scope creep, and it’s something you need to be aware of as a freelancer, as the consequences of scope creep can be traumatic both personally, and financially.
Having a thorough requirements document will allow you to accurately calculate how long a project is going to take you to complete. Knowing what the project fully entails in advance, will then assist you to more accurately predict the amount of time it will take to complete.
So you now have your hourly baseline, your profit margin and the number of hours the job is going to take.
The moment of truth… The magic formula!
(Hourly Baseline + Profit Margin) x Number of Hours to Complete Project = the Price is Right!
So to use our example from earlier, let’s say your hourly baseline was $30 p/hr and your profit margin was 50% = $15 p/hr, and you had a project which would take 100 hours. Then the price for the job is going to be: $30 + $15 = $45 x 100 hours = $4500.
But wait a moment; that’s completely obvious, right? Wrong. There are many freelancers out there, who whether they are writers, designers, programmers or musicians, continually fail to create business rules when it comes to pricing a job correctly.
All too often, and this is especially true for new freelancers, there is a tendency to under-price a project; maybe because they have no idea what they should charge, maybe because they are too concerned with potential competitors and feel that the lowest price is the best price (this is not necessarily true at all and is a common faux pas with new freelancers…), but more-often than not, it’s because they have not assessed their baseline, the profit they need to make, and the number of hours a project will take to complete.
So now you know. Create your own personalized baseline and profit margins and never offer a price for a contract/job that is lower than how much you need to break-even and/or make a profit – it’s a bad and self-abusing habit that freelancers must avoid at all costs. Do these simple things, and the price will always be right!






















Robert
April 25th, 2007
Not to forget the fact that if you have a client who provides you with jobs on a regular basis (perhaps because you are in charge of designing his marketing tools or being responsible for his complete look & feel from business card to interior design of his outlets as a freelancer) you may consider a different calculation. Here one should aim to come to a annual budget (which is much more delicate to calculate and affords a lot of time) but in the end your client and yourself are able to forecast the work which should be done and (utmost important for you) timeline to fulfill the tasks and money to expect.
Matt
April 25th, 2007
Wonderful advice, I’m always a bit aprehensive about pricing too high, (or low for that matter), perhaps this formula and article will prove useful.
Santiago Martinez
April 25th, 2007
for my, other things to keep in mind, when you put profit margin is to inform the client that the cost of Hourly Baseline + Profit Margin it’s for an standard rate (non-overtime work)…. ok ok it’s difficult when you are a freelancer designer, but it is important that the client has knowledge that not have you 24hr a day. In many cases it is suitable to clarify that to work from them 9AM up to them 2PM, and out of this schedule is an Overtime Rate (The amount of work on an assignment that is scheduled beyond the regular working hours).
Richardson
April 25th, 2007
Very usefull advice.. Im still looking for a way to proce my servies, I might just found my answer in this article. Thanks Scott!
ViktorR
April 25th, 2007
I’m not paid per hour. I think it’s better to be paid per project. The client knows how much he must spend and I know how much I get.
It’s also hard to control for the client how many hours I’m working when I do the job remotely.
Adrianne S.
April 25th, 2007
Good article, particularly for those starting our freelancing. ViktorR mentioned that he’s not paid per hour but is paid per project, so how do you work out how much the project should cost? I think what the writer of this article is saying is that whether you are “paid by the hour” or “paid by the project”, evaluating the cost/charge of a service/project should first be based on how much you want (or need) to be paid per hour to cover your base costs/overheads.
I’ve been doing something similar to this for a while now and it’s working out great for me. I used to be someone who would always factor in too many variables when providing quotes. For example, I would change a quote based on the size of the company I was working for and/or how busy I was doing at the time. But I think, just like the author, that you have to stick to some kind of baseline rule, and knowing and understanding one’s hourly rate is an effective way to become consistent and profitable with pricing.
Collin
April 25th, 2007
Great article! How about when it comes to charging a fee up front to solidify the agreement for the project? Would you normally charge half the total project cost up front, then work on it and complete it, and get the final half of payment at time of completion? Please let me know your thoughts on this. Also, do you charge for preliminary work like rough draft layouts or is that included in final hourly project? Thanks
Viktor: I agree that project quotes as a whole are easier then doing it by hour…that is why you can pretend to estimate the hourly rate x the number of hours of work and get your final project quote that way. That is how I do it - although, if you go overtime, then you have to account for that extra work…so if you’re not being paid per hour, you may want to add in your agreements that any additional work beyond projected quote and hours to design will cost x amount per hour.
As for overtime: I’m afraid I work very odd hours (mostly night) so it would be hard for me to justify overtime pay based on a time of day. I just balance the hourly wage based on normal day wage vs. overtime wage…it works out better.
Ana
April 25th, 2007
I agreed with Viktor.
I work one time by hour, and just hate because I was always trying to work quickly to avoid to much extra hours.
I totally prefer to get paid my project, not matter if I work 24H or 32H. The projecto is done.
Bye!
Ana
April 25th, 2007
I’ve found this in a job searching:
“We know how long designs should take. For example, with a proper description and a provided logo, a main page and the home page layout should take someone 2-4 hours to design (1 round, no changes).”
2Hours is few for me. :/ OK… maybe.. working very fast. Fast. Maybe 4/5H
Adrienne Doss
April 25th, 2007
This article couldn’t have come at a better time for me. I have just been contacted by a former co-worker about doing some freelance work, and I’ve never freelanced before. I’m confident I can do the work well, but I’m not confident about the pricing and the number of hours it will take me to do the job.
To provide myself a safety net, I’ve requested only one client to test the waters with. Once that client is established, I will have the opportunity to review the pricing and the workload, and adjust accordingly. If it turns out I’ve lowballed the pricing, I’ll only have one client dragging down my profit margin, rather than half a dozen or more.
Santiago Martinez
April 25th, 2007
Always looking for the maximum profitability of the project, Yes, I think the same, it’s better to be paid per project, but the formula to Right Prices is: (Hourly Baseline + Profit Margin) x Number of Hours to Complete Project, and obviously projects with 10 hours not the same than 20 hours projects.
kristen
April 25th, 2007
Robert makes a great point. Sometimes if it’s ongoing or a lot of work, I will charge a little less as an incentive.
But then I always find people who I think are overcharging and tell me to raise my rates. I’m comfortable with them. I didn’t start copywriting just to make 100K even though I am somewhat close to making that.
Tim
April 25th, 2007
That’s a good article but as someone who employs freelancers to complete the skill set(s) I’m lacking (primarily design FWIW) I tend to prefer those who are able to give a set price as it allows me to budget better with the client -I also find that it’s only the larger clients that don’t mind being on an hourly rate as opposed to a set figure for the same reasons (not that this isn’t something I’d love to change mind you!).
I also think calculating your base rate needs to be done in a little more detail but it’s not something that’s particularly difficult, I wrote a post a while ago about how to set your rates which you may be interested in reading:
http://blogs.thesitedoctor.co.uk/tim/2006/07/03/Pricing+Your+Work.aspx
Tim
Steve Dangerfield
April 26th, 2007
Another factor is how busy I am. If I am sitting there doing nothing I would rather be doing a job UNDER baseline and at least keeping busy, so I would take a lower paying job. On the flip side if I am against the wall and super busy I tend to quote very high and lose the job or if I get it it is a good rate and justifies not seeing my girlfriend for a week. I prefer that to telling someone flat no because I am too busy, but then that might just be me.
Collin
April 26th, 2007
Ana: sounds like 2-4 hours of work would really just be a template design….not cool =)
Steven: well said! My girlfriend hates it when I ditch her for work but then again, she knows I’ll probably spend some of that on her so it’s all good.
Hourly rates certainly work in small project/job situations but I’d still say give yourself overhead with your initial budget and you’ll be certain not to lose out - this of course shall be something you can accomadate for once you’ve received enough work and experience doing it.
Hugh Watkins
April 26th, 2007
Another great article, but I’m surprised you didn’t show basing some of the calculations on what the going Market Rates are. In you calculations if the market rate was $55 an hour then charging $45 would be foolish.
Danny Foo
April 26th, 2007
Don’t make much of a difference here in Malaysia since 80% of the market is out for the best buy. Yes, we’re like one big hypermarket in this industry. So many players - so many low prices.
Not to mention, clients who pay you to have it their way instead of hiring you as the ‘designer’ per say.
Maybe the next good article could be about how could you turn the client’s head around and listen to you for a change.
Cheers.
Vince
April 26th, 2007
The baseline cost is key. But to truly remain independent, you need to factor in the time to do business. I advise new “freelancers” (I would rather call them entrepreneurs) to take the baseline cost of surviving (rent, food, diapers, IRA contributions, health ins, disability ins, kids’ college savings, mortgage, etc) and then expect to work only 13-15 hours a week on it. The rest of the week will be working on your business - bookkeeping, finding help, meetings, promoting your company, working on your own website - these are things that don’t deliver a check but are absolutely necessary.
Somewhere I read a 1/3 Work, 1/3 Business, 1/3 Promotion as a guide for distributing your time. So I generally tell people to cover their baseline with about 13-15 hours a week. Every hour over that is profit. Just be sure to start each client with the right rate to cover your base.
Jermayn Parker
April 27th, 2007
Mmm I always find it interesting to see how people charge for their jobs, on my website I have listed how I charge normally. I will however study this and see which is more practicable for me…. Thanks
http://germworks.net/blog/2007/03/21/different-ways-of-charging-clients
Bootstrapping Blog
April 29th, 2007
This article is great. I put this into action on some past jobs I had tracked with slimtimer and seen that I was charging just a LITTLE bit low for what amount of time I was spending on the jobs, on most jobs, then some jobs, I was charging a little MORE. So, I guess it evens out. But yes, this article is great.
Wes Riojas
May 3rd, 2007
This formula is good. Should we not consider the amount of taxes one incurs per project? Since taxes are a significant percentage, should taxes be added to the equation?
Kim
May 3rd, 2007
I’m about to give an estimate for my first freelancing project and every site I come across gives the Freelance Rate Calculator and tells you to add up your expenses, blah blah blah. I just want to know how much to charge, or what is normal, for one single project. I have a full-time job and am doing this project on the side and have no idea what to charge. It’s a 64 page media guide. They need this done in 6 days so it’s not like I have that many hours to spend… and I’d like to just give them one single price point for the whole project. But how do I know how much something like this should cost???
Cornelia
September 19th, 2007
It is just amazing how helpful a site like this is! I did the rates calculator and Voilla! Thank you so much, I’ll keep in touch.