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Nine Factors to Consider When Determining Your Price



Part guesswork, part experience, part number crunching – how ever you look at it, determining your price is a difficult task. Here are nine factors to take into consideration when pricing your services:

1. Your Costs

If your rate doesn’t include enough just to break-even, you’re heading for trouble. The best thing to do is sum up all your costs and divide by the number of hours you think you can bill a year. Whatever you do, DON’T think you can bill every hour. You must account for sick days, holidays, hours working on the business, hours with no work and so on.

Also make sure you factor in all the hidden costs of your business like insurance, invoices that never get paid for one reason or another, and everyone’s favourite – taxes.

2. Your Profit

Somewhat related to your costs, you should always consider how much money you are trying to make above breaking even. This is business after all.

3. Market Demand

If what you do is in high demand, then you should be aiming to make your services more expensive. Conversely if there’s hardly any work around, you’ll need to cheapen up if you hope to compete.

Signs that demand is high include too much work coming in, other freelancers being overloaded and people telling you they’ve been struggling to find someone to do the job. Signs that demand is low include finding yourself competing to win jobs, a shortage of work and fellow freelancers reentering the workforce.

4. Industry Standards

It’s hard to know what others are charging, but try asking around. Find out what larger businesses charge as well as other freelancers. The more you know about what others are charging and what services they provide for the money, the better you’ll know how you fit in to the market.

5. Skill level

Not every freelancer delivers the same goods and one would expect to pay accordingly. When I was a freelancing newbie I charged a rate of $25 an hour for my design, when I stopped freelancing recently my rate was $125 an hour. Same person, but at different times I had a different skill level and hence was producing a different result. Whatever your rate, expect it to be commensurate with your skill.

6. Experience

Although often bundled with skill, experience is a different factor altogether. You may have two very talented photographers, but one with more experience might have better client skills, be able to foresee problems (and thus save the client time and money), intuitively know what’s going to work for a certain audience and so on. Experience should affect how much you charge.

7. Your Business Strategy

Your strategy or your angle will make a huge difference to how you price yourself. Think about the difference between Revlon and Chanel, the two could make the same perfume but you would never expect to pay the same for both. Figure out how you are pitching yourself and use that to help determine if you are cheap’n'cheerful, high end or somewhere in between.

8. Your Service

What you provide for your clients will also make a big difference to your price tag. For example you might be a freelancer who will do whatever it takes to get a job just right, or perhaps you are on call 24-7, or perhaps you provide the minimum amount of communication to cut costs. Whatever the case, adjusting your pricing to the type and level of service you provide is a must.

9. Who is Your Client

Your price will often vary for different clients. This happens for a few reasons. Some clients require more effort, some are riskier, some are repeat clients, some have jobs you are dying to do, some you wouldn’t want to go near with a stick. You should vary your price to account for these sorts of factors.

Give it Lots of Thought

The more you think about your reasoning behind your price, the easier your quoting will become. Like all these things there is a large amount of trial and error and often you will find yourself constantly changing up your pricing and gauging the ratio of jobs lost to jobs won.

This article has been translated into Italian by Giuseppe at GL SEO Blog, and into French by Céline at NakedTranslations.com

Note: A few times a month we revisit some of our reader’s favorite posts from throughout the history of FreelanceSwitch. This article by Collis Ta’eed was first published May 26th, 2007, yet is just as relevant and full of useful information today.

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PG

Hello, I'm Collis and I work at Envato. You can find me on Twitter at Twitter.com/Collis


  1. PG Scott Carpenter

    Further to Industry Standards (4.) and Who is Your Client (9.) is being aware of the average rate within the industry the client is a part of.

    For example the same skills and experience will generally earn you a higher rate in the banking and financial sector (say) than to non-profits.

  2. PG Rajesh Shakya

    Very valid judgments. What if your opinion on the rates you see on the freelance job sites? Such a cut-throat competition. Where will this lead the market?

    RajeshShakya.com

  3. PG John Brougher

    I’d add something FS has mentioned before (and I found in a book by Alan Weiss) which is value–how much value will be gained by your product or service. This is a key justification of your rates. I haven’t really been able to employ that yet, as my main client currently is a public agency and so can’t pay the big bucks (nor do I feel comfortable charging them the big bucks), but it’s definitely something worth mentioning.

    Also, if you’re a web dev, my uninformed opinion is…charge through the nose. The amount of people that are looking for web devs right now is through the roof. If you’re a PHP/Ajax/Rails wiz, you’re in the right place at the right time. Take full advantage.

  4. PG Michael

    For number 9 I would add that with some clients you will not want to work at all, even if they pay a lot! The only exception is that you get payed hourly not for project as a whole.

  5. PG Dor

    For # 9 I think I have something to add: Also, when the “client” you are doing to job to doesn’t necessarily means it’s a single client. Meaning in other words, the price of a single client business compared with the price of a company should be different. Am I making myself understood?

  6. PG Benek

    Another thing to ad to #9: How much value does that client provide to you? Will this project provide good word of mouth or a lot of exposure? Will it be a good portfolio piece. Is it in an industry that you’d like to break into? In some cases it might be worth lowering your rate to be sure you get the job if you think it will provide extra value to you in the long term.

    I think this article in conjunction with the rate calculator is an excellent resource–provides everything you need to consider.

  7. PG James Tadeo

    “Money is what you pay, value is what you get.”

    I read that in a forum when members were discussing rates and money. For me, I will charge out a project cost and then tag on an hourly rate if anything goes beyond the project scope. This is typical with most of the projects I work on. In terms of a rate, my fees are commensurate with what the industry is charging and my experience.

    …sip…

  8. PG Joel Laumans

    Great article, I think all ‘newbies’ should give this a read. I think we all have struggled with pricing our first few clients. But just remember, dare to deliver, and then you can dare to demand.

    ++recommend

  9. PG Iuse Ono

    Hey there,

    what if you find your price above the market average even when calculating with very modest earnings after the bare expenses, avg paying morals, realistic but rather bad-to-worst-case billable hours, etc.?

    Agreed, one would recalculate but my question is rather how do I make it all fall together? There is a market, a demand, I offer nothing genuinely new apart (maybe) from a certain passion, a personal touch and my integrity. Qualification can be seen as a given.

    I hail from the Eurozone and reading that someone bills 25$ / ~18€ would just make you make ends meet — no taxes or social security or insurances, that is … That would work fine if you had a day job to provide for the former but without you suddenly find yourself at a good 2.5 times that price… which would translate into 1/3 above the market.

    What to do?
    To foreamrm for a lot of questions, for a good strategy to sell myself or to recalculate, lower the price “because the bulk of suppliers does it for less(see implications above) and so should you”?

    I’d be happy to hear your view.

    Thanks in advance!

  10. PG Feral Worker

    It can be tempting to lower your rate “just this once” to get a gig that would look good in your portfolio or win you a client you want. The problem is that the client will expect that rate to apply to all repeat work. So if you reduce your rate to get your foot in a door and the door opens, you’re now stuck with a low-paying client who might resist when you try to get your rate up to its normal level.

    Also, “introductory” pricing sends the message that your time isn’t really worth what you normally charge for it, since you’re clearly willing to work for less. This opens you up to more price haggling and potential commodification.

  11. PG Jermayn Parker

    I think you can also add the complexity of the project, to the reasons why you charge what you do…

    If its something you can do in a week without raising a heart beat, you would charge less than something that will cause you sleepless nights

  12. PG Robert

    Even if it’s a complex work to be done I stick to my (with all your points listed and more) calculated hourly basis. Just because it’s complex doesn’t mean I have to charge more. It depends on the view: for me complex, for a guru (which I’m not…) easy. I have the chance to learn while doing the job, providing me more insight for the next one and supplying me with knowledge to finish the next job easier and faster.

    The hardest part for me is the “how big is the company” question: although huge compannies have a bigger budget for advertising why should I demand a higher price (I find it somehow cheap to do so, my work is not better just because I can charge more)? Or: just because a one person company has almost no money but still wants the top notch design – why should I charge less? These answers are difficult for me each time and I didn’t come to a satisfactory answer for myself. I try to reach a price with my calculations which lets the client and myself “live” on a respectful and clean basis…

  13. PG no.e

    I say set your hourly rate and stick to it. Invariably if you shortchange yourself on a rate or project basis, you will end up either hating the client or hating the project… Either you will think you screwed yourself or the client will see it as an opportunity to take advantage. The exception might be a non-profit type situation where you have an understanding in regards to the price. Even in that situation, I would propose that they credit you with a “donation” (tax write-off) to make up the difference.

    A lower “introductory” rate does equal a lowered rate for the life of that client, unless you can up that charge diplomatically.

    If you stick to your rate, regardless of client, you will end up working at the rate you want and need, on projects where you are truly valued and not slaving away at a low rate, unable to handle those better-paying contracts when they do come along (or you seek them out).

    If people can’t or won’t pay the rate (hourly or project-based) I would suggest negotiating based on their situation and project – reduce the scope, extend the schedule, break it into stages, priced separately… Do anything but lower your rates. If you don’t get the job, move on to the next that’s willing to pay.

  14. PG Iuse Ono

    Thank you for the feedback (and sorry if it looked as if I wanted to hijack this thread).

    Your comments are appreciated and I hope other avid readers of this blog can profit from the Qs raised here aswell.

    Thanks.

  15. PG Alex

    Good write up that helps a lot. I’m starting to realize how much I undercharge people

  16. PG Mark

    Thought-provoking list, but I do have to comment on one of em.

    Adhering to industry standards, while “safe” (debatable) is also a good way to get the same or similiar results everyone else is getting.

    That’s seldom the entrepreneur’s goal, and not the way a freelancer stands out.

  17. PG Venkatesh

    You have covered all things… Have pointed out points that i have to improve so much. Thanks.

  18. PG Will Kenny

    Keep prices high for either clients or activities that you don’t want to deal with. Clients will have you do basically menial or inappropriate work as part of a larger project if it saves them hassle, especially if you let them have this “less important” work for less money.

    Basically, I’m happy to sharpen pencils or make client for the client IF they will pay me my top consulting rate. When they realize that they are wasting money taking the easy way out, they go back to having those things handled by their own people, and leave us to do what we were hired to do. (I’m a big fan of using one rate for whatever I do, rather than charging less for some activities than I do for others.)

    And similar thinking goes to bad clients. Smart banks commonly raise interest rates on businesses that are looking like higher risk, and higher maintenance, clients. They manage to get rid of these less desirable customers without kicking them out, and sometimes make a better return on those arrangements while the borrower is thinking about moving on.

    In other words, I calculate a higher “nuisance” rate for the clients who are always a hassle. If they pay it, I make more, and if they don’t, it’s a non-adversarial way of terminating an unhealthy relationship so I can replace them with someone better.

  19. PG Elena Popova

    Hello –

    Just wanted to let you know that I’ve translated this article into Russian. I’ve posted the translation to my blog at http://elenapopova.ru/2008/2/7/9-factors-to-consider-when-determining-your-price. Thank you for publishing such an interesting article!

    Regards,
    Elena

  20. PG Elena Popova

    sorry there’s a full stop at the end of the link, it should be http://elenapopova.ru/2008/2/7/9-factors-to-consider-when-determining-your-price

  21. Nice tips!

    I believe the best to do before anything is to analyze your industry and see who you are competing with, then offer a new, differentiated way to provide your service, adding value to it.

    There are millions of freelancers out there, but just a few are really professional. Adding value to what you do, and improving clients’ experience is how you will make the difference.

    It’s all about marketing :)

  22. PG Vijai

    this is what the area i mostly get strucked with my clients in y business.. really it would help me for my further proposals.
    thxs collis…

    —————————————–
    S Vijai K
    http:\\vijaik.wordpress.com.
    vijai.srirangan@gmail.com.
    isweslabs@gmail.com.

  23. PG Lauren

    I’ve been approached about a contract position. It would be 20 hrs/week. I don’t feel comfortable charging my full hourly rate for this since it would be similar to a part time job. Anyone have advice? (My normal rate is $45-$50) Thanks!

  24. PG Ivan

    This article is so interesting as well as most of the comments! – It’s good to know what other freelancers think of the same issue.

    There are few points here that I have to take into consideration when updating my strategic price structure…

    I personally charge more when I know I’m dealing with a difficult client, when the project is a bit more complex to most in my industry, how soon the deadline is and when is a project I’m not interested in! -

    Thanks for the info…

  25. PG Rahul

    A must read for every freelancers for pricing.

  26. PG Kory

    I’ve just been sitting around waiting for something to happen.,

  27. PG Carlisle

    At you the excellent site, a lot of useful info and good design, thank.,

  28. PG Vaughn Johnson

    I just read this post and, not to toot my own horn or anything, but I honestly took most of these 9 factors into account back about 5 months ago when I completed and internship and began freelancing as a way to continue working for the company while returning to school. I just went through the rate calculator and ignoring the guaranteed round off errors I probably made in estimating the average cash flow of a college student, it would appear that I have negotiated a rate just above that which was listed as my ideal rate. I will however say that I agree completely with @Benek. One of the main reasons that I got into freelancing wasn’t for the money or flexible work hours, but instead to maintain the client relationship. While I have managed to obtain a quality rate, I would be very willing to decrease that rate if/and when it were necessary to keep the client.

  29. PG Andrew

    #10 Value add. Will the work you do enable your client to make more money (or lower costs)?. It should. How much, how certain, how soon, and for how long determine what your client will pay.

  30. PG On-anong

    It also depends if you are relying on the income made from your freelancing activity for day-to-day expenses (in that case you must earn money regularly, and may have to lower your rates) or if you just work part-time to complement your revenues.

  31. PG Amit Soni

    Really its a great article. It helps a lot for all new freelancers.

  32. PG Marlowe Fawcett

    the biggest unknown when setting a price with a client is what kind of client they are!

    passive aggressive?
    nitpicky?
    obsessive?
    possessive?
    easy going?
    clear communicator?
    bad communicator?

    i write communications (facebook, blog etc) for a file collaboration site – http://contentcube.com/files/ – that is a huge help in making the communication between designer and client flow easy.

    that said, you’ve still got to communicate clearly and effectively yourself. be confident of your ability. be clear in what you want.

    good luck!!

    marlowe fawcett
    boulder, co

  33. PG David Samuel

    Really good article and very useful, particularly for those who are newer into freelance work. I might add one more thought to your great list of 9: The price also needs to be a function of value to the customer. If you can get the customer thinking in quantitative terms about how much value he is getting, then the price discussion seems almost moot.

    This works particularly well in the B2B space. For example, if by using my consulting solution, the customer clearly saves $15,000 in operating cost, then my $3,000 price tag doesn’t seem like a big deal. The more you can get the customer thinking about the value they will realize, the less they will try to dig into the elements of your price in an effort to minimize your profit.

    I’m going to do a post on this topic on my blog, and will feature your useful list of 9 areas.

    Really good article. I enjoyed it.

  34. PG Ebongn John A.

    Am studying engineering in school but i love this course.
    Thanks…

  35. PG Brenda Hazan

    Hey, this is an excelent post. I am a newbie myself, working as a VA and struggle with prices. The information is so useful and I wish I could had this info before launching my site. I made some mistakes.. anyway practice makes perfect say the saying. I would like to make a translation to Spanish from this tips and comment them on my blog, obviously mentioning this info. I am in Buenos Aires, Argentina and a lot of free lancers could benefit from this tips. In case there is any problem please let me know.
    Thanks for sharing.
    Regards,

  36. PG dennoh ayora

    really good article.i enjoyed it.

  37. PG rezzo

    Thanks for sharing.

    Regards,

  38. Great resource of information here, lots of interesting and informative posts. Thanks a lot for all your efforts!

  39. PG noor ul sabah

    excellent dude!!! i wana know who write it??
    competition is also impact on price nd you didnt discuss…..

  40. PG cute girls

    Great article, I think all ‘newbies’ should give this a read. I think we all have struggled with pricing our first few clients. But just remember, dare to deliver, and then you can dare to demand.

    ++recommend

  41. One of the main reasons that I got into freelancing wasn’t for the money or flexible work hours, but instead to maintain the client relationship.

  42. PG X-Cart developer

    Great share! Initially, we struck on pricing focusing on getting customers. now, we are on the track.

  43. You have a great site and this is an amazing post, I just moved up north and the pricing here is so much different for coaches. I have some experiences with design that how I found your site but I feel like everything you write can be applied to the tennis world. Thank you again.

  44. PG manga keabewa

    the environmental influences which cause supply and demand to change

  45. PG Lisa Rice

    Nice concise info here. Thanks!

  46. PG josh

    I am wondering what type of business insurance a freelance web designer needs? I can understand property type of insurance but if the customer verifies everything how could I be sued for mis advertisement or something like that? If we meet in public not on private property, or the property is insured independent (not my house but a coffee shop or community area in apt. complex, etc) or at their place of business whats chances of getting sued if they “fall getting out of their car” I’m trying to find the value in it, but I would rather get property insurance, auto, and health insurance instead right? Sorry if its covered somewhere here I’m not finding it? Anyone?

  47. PG Boise Webmaster

    At first we would take any job that passed into the door way.
    #9 some jobs ARE just more fun than others!

  48. PG Steven Otiende

    i have got the answer i was looking for in your website..i am so satisfied with the done…Keep..

  49. PG Joe Elliott

    Hi Collis,

    Great tips! When I first started Freelance I definitely didn’t think about everything and was cutting myself short, it’s true what they say, “you learn with experience”

    Thanks
    Joe

  50. Very nice tips! I was under estimating things when I got into my first time entering freelance, but now I know the answers.

  51. PG Pencilead

    wow.. today morning i`m googling for the same and found it directly on FreelanceSwitch.

    and a cool article, I had a question. is there any formula to determine a good price for products? I`m thinking of launching a package, but don`t know how to determine its price. can anyone help ?

  52. PG teddy tidimalo moatshe

    Please help me to answer this question. As a joint major in real estate and economics, he will be able to an appropriate price for each unit. What factors should he consider before fixing the price? Refer to demand and supply application.

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