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Help message in a bottle

Survivor, Freelance Style

Kristen Fischer

One of my online friends recently approached me with a question she says she knew I would have the answer to.

She asked me if anyone’s ever gotten competitive with me.

Oh sister, you have no idea! I told her that I have faced this throughout my life. In fact, the competition can be fiercer than cameras rolling on a reality TV show!

I suppose as a Type A personality, I’m a bit of an achiever. I usually attain a goal when I put my mind to it. It’s just how I am. And throughout my life, even though I have had support from people who can appreciate my success, there have been others who…well, they just can’t. The majority of these people have tried to push me to share my trade secrets. Some people criticize and insist their work is better. Others are eying the client list I’ve worked so hard to create, wondering if they can work for the same companies.

Here’s the thing about competing—it happens rather silently. People won’t always say, “I can do better” to your face. They may try to inquire about your clients or try to one-up you. But let me be honest here: work competitiveness is a very real thing. Even when you’re a freelancer sitting at home working alone—and even when you don’t want to get caught up in the drama.

Competitive: The Good vs. The Bad

For the record, I know a healthy dose of competitiveness is a good asset to have. For example, if a client asks you to put in a bid against others in your field to secure a job, of course you want to be the best. But I’m not talking about that. I’m talking about the mysterious brand of people who cannot cope with your success. Or the ones who will try to rip gigs out from underneath you. Some people want to know how you’ve become so successful and want you to share your strategies. Some are blatant enough to rub things in your face.

Whatever it is, if you sense that they’re trying to compete, they probably are and you should trust your instincts and proceed with caution.

That’s why I put together some tips to help you cope with people who choose to make work a rivalry. Even though you’ve probably left your 9-to-5 job to avoid water cooler rumors, politics can still affect you—even if you work solo.

Guard yourself online.
The first thing to do is to protect your online identity. And I don’t mean not sharing your email address or putting a firewall up. If you chatter online about clients, keep the name of the client mum. I have had acquaintances through my blog try to approach clients suggesting I recommended them or endorsed their abilities. I hate to say it, but you really have to choose who you trust. Especially online where you can’t always tell a person’s true character.

Let me say that some people are willing and actually enjoy sharing their success story with others. They’re more of the mentor type. That’s great if you are, but still be cautious. And if you’re not one to share your secrets to success (like me), that’s okay too. Plenty of people approach me each week after finding one of my websites, and they want to know how to do what I do. I thank them for their letter and usually recommend a good book to help them—or send them the FreelanceSwitch.com link!

Set networking boundaries. It’s easy to get caught up in comparing yourself to others or others comparing themselves to you when it comes to networking groups. You want to talk to others in your industry, but everyone has to beware of the green-eyed monster. Hopefully you can keep in mind that there are plenty of jobs to go around, and you offer a unique value proposition to clients that others don’t have.

But if you do notice people “sniffing” for names of your customers (or even for some of your trade secrets) and you don’t’ want to share them, point them in another direction and send them on their way. It’s that simple. If people see you’re not an open source, they’ll eventually get the idea that you’re not talking.

Play nice. Some people compete by trying to promote themselves. You have to be careful not to take someone else’s successes as a slap in your face. I also know writers who have had people (not clients) outright criticize their work. Most of the time, responding to this isn’t worth your time. If you choose to, it’s vital to keep things cool because it’s still business. Tell them you appreciate their input. If you weren’t seeking input, mention that you weren’t looking for a critical eye.

Sometimes when I show a friend something I’ve written, I try to expect criticism. Other times, I just want to tell someone what’s going on in my life. They may try to come back at me talking about what they do and how they do it better. That’s when I know I can’t discuss success with that person. Even though I’m capable of cheering others on in their successes, I don’t enjoy a relationship when they can’t do the same for me. You have to take competitiveness with a grain of salt, but do remember that you have the option to respond to people who are cruel.

Respond professionally. What happens if a “buddy” has scooped up your lead and taken a not-so-nice action? If it was already your client, I think you have a right to get upset! But do realize that if the client chose this person’s work over yours, that was their choice. I wouldn’t recommend yelling at your client! How you choose to deal with the pal is another thing, but I’d try to keep cool there, too.

Depending on your relationship with the friend who snagged your client (or tried to approach them) I believe talking to him or her openly is your best bet. And make sure you go on facts. You may choose to simply not divulge information to the buddy anymore. The buddy may go mum or virtually vanish—proof that they knew they did something shady. There are a variety of reactions to have—but make sure you stay professional.

As freelancers, we’re in constant competition with others who can do the work better, and do the work more affordably—we just don’t want to compete with those we know, because that can get nasty. Don’t’ let it, as angry as it can make you! Try to focus on more positive things! If a door has closed with one client, you know another will open up!

Recognize good work amigos. I have a total of one friend (online) that I will share details about my clients with. I know she won’t go after my customers—she realizes that there’s plenty of work out there for all of us. It’s good to let a buddy know you hold them in a high regard when it comes to this. Chances are, they know what a rat’s nest it can be out there and they’re just as happy to find a down-to-earth pal who won’t try to snag their clients.

The Skinny on Survivor Mode at Work

As I said before, it’s important to trust your instincts. Some people really aren’t out to get you, while others can’t think for themselves and want to follow exactly in your business model. The best way to cope with this is to realize that the critical ones really have nothing better to do, and the ones looking for leads can’t succeed in developing their business themselves.

Friends, it can be a very cruel world out there. I wish I didn’t have to write such a post, but the truth is that there are people who want to benefit from your success instead of appreciating it. My advice is to try and weed these people out so you can focus on advancing yourself with only supporters at your side.

Leave a Comment
  1. Everything you said is true, but there is point that you didn’t mention, that all new or small Freelancers are given a lack of respect from clients because they are just that, new and small. Clients always look at the young developer as a risk or chance, when compared to largely known freelancers. So when these small freelancers notice this they do start to hang around those “famous” freelancers in hope that they will mention they’re name to their clients or other clients that they don’t have time to work for. And others instead of “hanging around” and gaining respect from the other freelancers try to delge their secrets/client list from them. Ultimatly the potential clients will notice this and lose respect for them and that directly equates to less work.

    Freelancing is a buisness directly built upon the foundations of Trust and Respect. And in today’s internet society, those key building blocks are reserved from clients for the larger developers/companies.

    I don’t want to give off the impression that I’m condoning those that do try and steal clients and one up people, I’m just saying that I can kinda see why they do it.

  2. Outstanding post…Although we are all competing against others in our field, we may just end up working with them at some point down the line. It is really a good idea to keep that “Golden Rule of Freelancing” in mind.

  3. Great article! It truly is important to build good relationships with other freelancers, you never know when you might work with them!

  4. Thanks for the post. The information is extremely useful, and honestly something that had never really crossed my mind much. You made some very valuable observations that I will always keep in the back of my mind . Everyone could stand to read this, especially if they are just beginning to do freelance work.

  5. As always, Kristen you bring the point home. I wish this post would have come out a few weeks ago.
    No matter how crazed we may get in life, work and freelancing, its important to breathe and take time for what really matters before its too late.

  6. You don’t happen to work in DC, do you?

    I swear, it’s so bad out here that it seems EVERYONE is guarded about EVERYTHING… there seems to be very little sharing, mentoring, teaching… A very tight-lipped creative community that plays it close to the vest, doesn’t welcome newcomers or share their supposed “secrets” openly – even in the interests of promoting the community as a whole. It’s not a sharing place in virtually any regard.

    There’s being smart and there’s being paranoid… There are always people out there looking to get an unfair advantage – I had a site I’d done claimed by some unscrupulous jerk, only for that claim to land on the desk of my former project manager who’d moved on to a new company – but that can’t keep you from promoting yourself and sharing your portfolio openly.

    If you have someone “steal” your clients based simply on a list of company names, you obviously weren’t doing a good enough job or the internal dynamics of the client changed in a way that you couldn’t keep up with anyway. Can someone seriously expect to lose clients because their client list is public?

    I’d prefer a more open, giving, teaching, sharing and genuinely concerned community to the one I thankfully don’t have to deal in and seems to be advocated by the author.

    This story, while having some valid points, leaves me unconvinced that there’s some big green monster out there that’s going to destroy my business and wreak havoc upon my bottom line if I don’t keep my mouth shut. After all, it’s obvious that these people can’t succeed on their own – how is a little bit of knowledge of what I do or who I work with going to make their career?

  7. wow thanks for a bunch of informations right here. I love your write ups.

  8. Great article.

  9. I like!

    I worked full time in editorial for a while, and it was very competitve— heck I would assume any cubicle farm is. It’s silly to expect the freelance world to be any different, and yet I know of people who have said as much. It’s silly, because, given the characteristics of freelance work, it makes sense that it would be MORE competitive.

  10. My experience has been that I’m competing against people’s misperceptions of writing, not against other writers.

    I’m not competitive by nature, but I’ve managed to write freelance full time for six-plus years without going head-to-head with anyone by seeking work from 1) organizations that don’t know that there’s someone like you out there, and 2) organizations of highly-trained professionals (engineers, scientists, and other specialists) that think they already know how to write by virtue of their vast academic and professional training. In both cases, they will usually be blown away when they see what good writing really looks like, and they will call you back for more.

    There’s a lot of work out there for us Type B personalities!

  11. wow, it’s really a great posting.

  12. Reading this post happens at an interesting time for me. Last week I came across of the site of a local competitor only to find out they had taken my copy verbatim and inserted their name. Their website style and layout was exactly the same as mine as well. What do you do?

  13. competitive world. Its tough to survive, Keep eyes ears and all open.

  14. I’ve been hovering about Freelance Switch for a few months now and reading as much as I can about Freelancing before I embark on my full time journey.

    Your posts are so informative, educational and uplifting.

    I have to agree about the competition. Whilst I am working toward a freelance writing career, I have a couple of other businesses on the go at the same time. My business partner and I have experienced quite a bit of this jealousy and fishing for information regarding ‘how we did it’ from random emails we instantly know are competitors by the language they use, to people outright asking us.

    Whilst I am all for mentoring and I am currently mentoring a friend through her first business process, I find it very insulting when people expect you to divulge your hard earned knowledge freely.

    Great post to keep at the forefront of our minds.

  15. Gravatar

    Robert Guloy

    This is very true. I like this post. There are people who has the mentality to prefer to be the offender than the victim, rather than think of becoming a passive professional to themselves and just look up upon successful people as an inspiration. However, looking at the opposite as being the victim of this people may also lead us to unhealthy positions with our work and personal life. Then we look for inspirations, and I thank you for having you guys here which gives inspiration and hope to many of us. God bless and prosperity!

  16. Interesting piece, very true, and a perspective I haven’t seen before from anyone blogging. Keeping your client list close to your chest can get tricky, however, when it comes to choosing pieces to put in your (online) portfolio. I guess it’s impossible keep absolutely everything under wraps.

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