N.C. Winters is always drawing. When he isn't making comics, doodling or working as a freelance graphic artist, he spends his time painting pretty pictures for galleries from his home studio in sunny southern California.
This one is so true. One of my clients had a “Graphic Designer” who sent their logo for the website in a Powerpoint file. It was the name of their store with word art applied.
Love the progression in expression – it fits perfectly. From “What can I do for you?” polite and friendly, to “Ohmygod clients are fools” frustrated and defeated.
Benek: From my experience, it seems that clients think saving images into word or powerpoint files makes the file sending much easier and/or reliable. That, or they think that it’s a simple matter of copy-pasting the images anyway.
Happened to us before too! It’s a sad reality! And you know who created this problem in the first place? Microsoft! By disabling file extensions on Windows by default. Yes even still on Vista! So naturally people who are not techies don’t even know what file extensions are, they simply don’t see them so they don’t exist for them.
I once had a client question my professionalism and graphic design capabilities as I couldn’t open the ad they sent through for a publication. It was designed in MS Publisher, which they considered a high-end graphic design app.!
agreed and true, but this is NOT freelance _freedom_ rather freelance _nuisance_ -> worth a new series of cartoons? “freelance freedom” and “freelance plague”? there would be a lot of stuff too
i have a client who cannot master the art of zip files, which means if i have a batch of work to send through i have to tediously do it one image at a time. god help me…
So, so true it’s unreal. Although I tend to get more “could you put in in a Word document” requests. Plain text file? Needs to be in a Word Doc. Image? Word Doc. Highly complex n-tier application which requires months worth of installation? Word Doc.
Okay, maybe I exaggerated the last one a bit, but you get the idea.
Not to mention the client saying “Well, I don’t really know how to send a jpeg by e-mail!” so he or she opens Word, stucks a jpeg in it, saves a file and … SENDS IT BY E-MAIL! Great!
this thing just happened with me today, and the best thing was, ” You know man, i have bought a new mac, and your JPGs are just not supporting my new OS”
bloody hell, the whole design world will die if mac stops reading jpgs.
Jajjajajajajajajajajajjajajajajajajajjajajaja!, make laugh so hard everybody in the agency look the comic! because just happens with a client. jajajajajajja.
I have had to upload the JPEG to my server and give them a direct URL, so it appears in their browser – they then know how to save the image (cos they think thats a neat trick).
Powerpoint and Publisher are the two most criminal softwares!!!
I can’t even count how many times clients have wanted images converted to Publisher files! Or they send through images that are so small, assuming we can apply some advanced CSI techniques to enhance the image!
You’re only laughing here. but no propositions of what to do. Shouldn’t We have a ruling strategy to follow in that situation – I mean there is no point in going nervous or calling sbd a fool, he just doesn’t know this or that. Explain. Send the JPG with an instruction of what is that and how to use that! Give some reference material to train. Be not only a service-supplier but also a positive feedback trainer!
I once had a client that can’t open a zip file, and he’s using a Mac -_-.. So there I was emailing him back and forth teaching him how to open a zip file.
I had a client who designed his own logo and sent me a pretty bad jpg of it. I asked him for the original files, so I could incorporate it better in his site, he didn’t understand. I asked for the PSD, he didn’t know what that is. Finally, I asked for any file that he used when creating this, and he sent me a .doc .
So true and so annoying, these type of clients need banning from the world of business.
This is so perfect. I completely relate to the frustration on his face.
This one is so true. One of my clients had a “Graphic Designer” who sent their logo for the website in a Powerpoint file. It was the name of their store with word art applied.
LOL. Sadly, this is true…
Love how the phone is bent backwards in the last frame.
Why is it that some clients insist on embedding images into Word and Powerpoint files? I’ve never understood that but this rings so true to me.
Love the progression in expression – it fits perfectly.
From “What can I do for you?” polite and friendly, to “Ohmygod clients are fools” frustrated and defeated.
I totally relate. I mean its 2008. I had to “downgrade” a file a few weeks ago.
Benek: From my experience, it seems that clients think saving images into word or powerpoint files makes the file sending much easier and/or reliable. That, or they think that it’s a simple matter of copy-pasting the images anyway.
Happened to us before too! It’s a sad reality! And you know who created this problem in the first place? Microsoft! By disabling file extensions on Windows by default. Yes even still on Vista! So naturally people who are not techies don’t even know what file extensions are, they simply don’t see them so they don’t exist for them.
I get that all the time from my clients.
I once had a client question my professionalism and graphic design capabilities as I couldn’t open the ad they sent through for a publication. It was designed in MS Publisher, which they considered a high-end graphic design app.!
agreed and true,
but this is NOT freelance _freedom_ rather freelance _nuisance_ -> worth a new series of cartoons? “freelance freedom” and “freelance plague”?
there would be a lot of stuff too
ROFL
been there alot!!
@Frank thats brilliant
Who else vote for another cartoon series?
i have a client who cannot master the art of zip files, which means if i have a batch of work to send through i have to tediously do it one image at a time. god help me…
Seems they spread all around the world… same here in Germany! So annoying.
Agreed. 112%.
So, so true it’s unreal.
Although I tend to get more “could you put in in a Word document” requests. Plain text file? Needs to be in a Word Doc. Image? Word Doc. Highly complex n-tier application which requires months worth of installation? Word Doc.
Okay, maybe I exaggerated the last one a bit, but you get the idea.
Oh my gosh, that’s so true. Thanks for my laugh of the day.~~Dee
That we call stupid client..grr.. honestly its happen to me to.
Sometimes clients also want me to save the atttachment they cannot open and… send it to them on CD by post
Not to mention the client saying “Well, I don’t really know how to send a jpeg by e-mail!” so he or she opens Word, stucks a jpeg in it, saves a file and … SENDS IT BY E-MAIL! Great!
Another funny episode, by the way.
NO WAY!!!
ROFL, this is the wierdest one mc!!
one awful truth again!
very true….
this thing just happened with me today, and the best thing was, ” You know man, i have bought a new mac, and your JPGs are just not supporting my new OS”
bloody hell, the whole design world will die if mac stops reading jpgs.
Jajjajajajajajajajajajjajajajajajajajjajajaja!, make laugh so hard everybody in the agency look the comic! because just happens with a client. jajajajajajja.
Sorry for my horrible english.
And clients send in images embedded in Word and Powerpoint files too. Horribly resized, bad character encodings, and WordArt. Argh.
I have had to upload the JPEG to my server and give them a direct URL, so it appears in their browser – they then know how to save the image (cos they think thats a neat trick).
Powerpoint and Publisher are the two most criminal softwares!!!
The only thing worse than an ignorant client is a stubborn, ignorant client who thinks they know everything.
Haha, that one’s so true… ^^
Experienced it also one, two times already.
This just happened to me, I nearly cried.
I can’t even count how many times clients have wanted images converted to Publisher files! Or they send through images that are so small, assuming we can apply some advanced CSI techniques to enhance the image!
At first I was: Oh, my God!
Similar to a client of mine that asks me to email him any file he needs to send to the printer, ever.
I mean, saving the files would just make too much sense, right?
Hey!
You’re only laughing here. but no propositions of what to do. Shouldn’t We have a ruling strategy to follow in that situation – I mean there is no point in going nervous or calling sbd a fool, he just doesn’t know this or that. Explain. Send the JPG with an instruction of what is that and how to use that! Give some reference material to train. Be not only a service-supplier but also a positive feedback trainer!
That’s my point
I once had a client that can’t open a zip file, and he’s using a Mac -_-.. So there I was emailing him back and forth teaching him how to open a zip file.
Very familiar face lol
HAHAHAHAHAHA that happens to me too, more times that I really want…
This has happened to me every single year with an annual project, for the past 4 years, with the same client.
I had a client who designed his own logo and sent me a pretty bad jpg of it. I asked him for the original files, so I could incorporate it better in his site, he didn’t understand. I asked for the PSD, he didn’t know what that is. Finally, I asked for any file that he used when creating this, and he sent me a .doc .