Taking Charge of Your Business Education

With the school year ending, I’ve found a subject that makes me jump on the soapbox.
Back when my mother was teaching high school, she’d frequently regale my father and me with classroom stories. One of the ongoing themes was Mom’s reaction to that perennial question, “Why do we have to learn this?”
Needless to say, this question did not bring a smile to Mom’s face. Nor did its evil twin, “Is this gonna be on the test?”
Truth be told, Mom and her fellow teachers had a tough time persuading students to develop their intellectual curiosity. Pursuing knowledge for knowledge’s sake isn’t on the agenda of the average high schooler.
But life lasts a long time. You can never be too sure about what you need to know out there.
Case in point: I make my living as a graphic designer and photographer. A while back, I was working on a design project. I wanted to add an accent to the type, but I just couldn’t get the right look. So, I decided to apply a bit of knowledge that I’d gained in a college calculus class. Voila, the accent came out perfectly.
Remember all of those teachers telling you that no knowledge is wasted? They were right. This graphic designer is very glad that she has the problem-solving tools of calculus at her disposal. And she’s even more grateful for the four years of high school math that enabled her to succeed in college calculus.
Of course, this begs the question of what this present-day graphic designer and photographer was doing in a calculus class. The answer is simple: I had to take calculus in order to graduate with a bachelor’s degree in economics. (Yup, that was my college major!)
My university did have an art school, but it didn’t attract me. The focus was on fine arts, and, even as a college student, I realized that road would be a tough one. Especially when it came to making a living.
Unfortunately, I left university with very few salable skills. As in, the sort of thing that would motivate an employer to hire me. And I really struggled in my twenties because of that.
Things got better in my thirties, as I had acquired some job experience. Then I hung out my shingle as a Web designer, and it was back to square one. I had no idea how to do business, get business, and run a business.
Part of the problem lay in my work experience. Most of my career had been spent in academia, and believe me, life as a university employee doesn’t prepare you for the business world. I think that the rest of the problem lay in our educational system, which is focused on teaching people to be employees. I’m now of the mind that every school should be integrating business skills into the curriculum. Even if it’s just having Junior Achievement coming in to mentor the kids.
So, since I was a business ignoramus, it was time to get educated.
One of the first and most important things I learned was from a book by a lady who once had quite a reputation as a business networking guru. I even went so far as to join the networking group she’d founded, and let’s just say that her book was better. The key takeaway from her book was that you figure out what you should be offering by:
- Determining what you know how to do.
- Determining what you like to do.
- Understanding what the market will pay you to do.
I’ve found that reading is an essential part of my business education toolkit. I encourage you to read books, newspapers, magazines, websites, and blogs (like this one). Participate in online discussion groups. (FreelanceSwitch’s Forums are pretty lively, so give them a try.)
Take short courses, seminars, and workshops. You’ll be pleasantly surprised to learn that quite a few of them are free or low-cost. Find business-related podcasts and give them a listen. My personal favorites are Leslie Burns Dell’Aqua’s Creative Lube and Freelance Radio .
Be sure to keep up with the news. Pay attention to what the media are telling you – and what they are not.
Do volunteer work. It’s a great way to polish your existing skills and learn new ones. And get to know people who’ve been in business for many years. They will be some of the best teachers you’ll ever have.
The most important lesson that I’ve learned is that it’s not enough to be in business. You must also be a student of business.



Nothing can make you a quick learner faster than running your own business. I do believe that to succeed in business you need to be like a kid on your first day in school (eager to learn). Each business day is a new lesson full of theories, practical examples and case studies from your own business. I am currently attending a workshop on writing skills and it has given me a new angle in writing with immense practical tips. Learning does not have to be a heavy chore but following what Martha has outline above can/should be a breeze. Spot-on!
I saw this encapsulated in a wonderful Venn diagram the other day
http://whatconsumesme.com/2009/what-im-writing/how-to-be-happy-in-business-venn-diagram/
trial and error…falling, tumbling, crawling, walking and then running…this is how it goes…we gradually learn from experiences and events so small, that even we do not realize their worth at that time….to cut it short ya its true that nothing that we learn or experience ever goes to waste and LEARNING IS EARNING
I’ve found that knowing anything I learn can have immediate, real-world application makes me soak it up like a sponge. Until I started doing design work for a living, it all seemed like ‘homework,’ and therefore it was a responsibility instead of a pleasure.
Now that I’ve seen how the smallest new lessons can be turned around into work right away, there’s little that doesn’t interest me!
Great read…
This is the perfect mind-setting for starting business.
Reading is the best way to learn. I really give some time for reading technical books which are related to my profession, newspaper and innovative, business startup stories. It inspires me a lot..
You’re definitely right about the downfalls of the education system, Martha. I don’t know anyone who hasn’t spent their entire youth learning to be an employee, and then predictably spending their entire lives as employees.
Many of them think about starting businesses, but so few have any idea how to start a business or run a business that they either never even bother or get started, hit a few roadblocks, and give up, only to spend the remainder of their lives feeling like failures and doing things they only half care about.
I’ve found that there are so many easy ways to educate yourself in almost any topic both online and thanks to community programs. My favorite is my local art center.
I learned how to make stained glass windows, glass beads, and a basic calligraphy script in two months for about $100 and a few missed TV shows. Well worth the price for finally doing something beyond going to work, going home, and just hanging out.
Those simple classes were one of the things that convinced me that the life so many people are living isn’t the life I want to live. There’s nothing more dull than a job you’re not enthusiastic about filling up 40+ hours of your life and the bleakness of not being able to see how much more there is outside your cubicle.
Great Post! I agree completely. If you’re starting to freelance, business knowledge is a requirement, but most designers fail at this. I recommend reading Michael Gerber’s E-Myth. This book debunks many myths about being a knowledge worker and an entrepreneur, and how to balance the two. I also add a little pearl of wisdom, a little corollary to “Determining what you like to do” – Determine what you don’t like to do or don’t know how to do and DELEGATE. Once you start delegating and outsourcing get ready to grow your business for real.
My freelancing seriously took off when I started treating it like a business. It wasn’t easy. I’d been in the non-profit sector for almost 20 years before I went on my own. Now I see that business skills are essential for everyone.
If you want to keep growing as a freelancer, you should invest in improving your skills – business skills as well as your industry skills.