How My Crappy Day Jobs Made Me a High-Earning Freelancer



Ever worked a day job you couldn’t stand?

Me, too.

For years, I worked as a legal secretary for movie studios and talent agents. Before that, I scooped ice cream, worked at McDonald’s, and even sold aluminum patio awnings over the phone.

Every minute I worked these mind-deadening jobs, I thought it was a complete waste of time. I felt like I was using about three brain cells.

Most importantly, I was making no progress on my dream of writing for a living!

These jobs were just a necessary evil, a way to pay bills. Or so I thought.

Once I became a freelancer and started building my business, I realized I had learned a lot from those supposedly time-killing day jobs. I’d acquired useful abilities that helped me build a six-figure freelancing career.

Here are the skills I gained working day jobs that help me as a freelancer today:

How to cope with difficult people.

Talent agents are not known for their sweet personalities — one agent famously used to call his assistant and then, before he could reach the desk, toss his files on the floor and exclaim, “That’s for you!”

Being around raging jerks all day helped me learn to keep my cool, smile, crack a joke even, and in any case never let them rattle me. Later, when I got assignments to interview some prickly CEOs of major corporations as a freelance writer, I wasn’t intimidated by them.

How to warm people up.

If you can sell aluminum awnings to people over the phone, you can pretty much talk anyone into telling you anything. That phone-sales job helped me hone my people skills and learn how to quickly create rapport with nearly anyone. This skill became invaluable when I did investigative reporting and needed to convince people to talk to me, even if they really didn’t want to.

That ability helped me land some top-dollar assignments, including a contract to write my first print book, for which I needed to track down many big-company founders and get them to open up.

How to meet deadlines.

When I worked as a legal secretary at MGM, we wrote contracts for auditioning TV actors. If the actor got cast in a show, we’d have to track their contract and make sure the studio renewed the contract each year, before the option expired. Otherwise, the actor — now a big TV star — would renegotiate for vastly more money.

A missed deadline could get you fired and cost the studio millions. After developing the discipline as a legal secretary to never miss deadlines, it was no problem for me to make article deadlines I was assigned as a freelancer.

How to talk to celebrities.

At one point, I worked at the William Morris Agency (now William Morris Endeavor). Stars and famous movie directors were everywhere, constantly coming in for meetings. You’d go out to the lunch truck and find yourself in line with someone from the hot TV show of the moment. I spent enough time with famous people to discover they’re human beings, just like me.

When I started my first freelance business — as a script typist — I once got a gig to go to Barbra Streisand’s house in Malibu and work on an event script she was putting together. The fact that I’d worked with celebs before helped me land the gig, and helped me to stay cool and professional around the diva. This led to more lucrative gigs typing scripts for name TV stars and movie directors. Later, as a writer, I would interview celebs for lucrative articles, too.

How to negotiate.

Listening to lawyers hammer out actors’ contracts for hours on end, I realize now, was a terrific learning opportunity for a budding freelancer. Today, I’m completely comfortable negotiating with my clients, where I know many low-earning freelancers who are afraid to make a counter offer and always jump at the first rate they’re offered.

How to set boundaries.

One night when I was making evening phone calls, the owner of the aluminum-awning company came in drunk, and started drooling over me. I was about 16 at the time, and he was my boss. But I peeled him off me and got the heck out of there.

As a freelancer, you’re constantly dealing with prospective clients who’d like to take advantage of you, getting more work out of you than they paid for. I’ve never had trouble drawing the line with them, thanks to my day-job experiences.

Working for others gave me a lot of experience dealing with the business world. And that all paid off once I began running a freelance business of my own.

What lessons have you learned from your day jobs? How have these lessons helped you in your freelance work?

Photo credit: Some rights reserved by bbbar.

PG

Carol Tice has been a freelance writer since 2005. Her Make a Living Writing blog was named a Top 10 Blog for Writers in 2010 and 2012. She serves as Den Mother of the 600+ member writers' community Freelance Writers Den.


  1. PG Kimberly Houston

    This is so true! I’ve been thinking about this alot lately myself — how some of my crappiest day gigs inform the freelance writing and marketing I do today. From service industry jobs, to jobs doing things a monkey with 5 minutes of training could do, to working for extremely dysfunctional and/or mildly crazy bosses. And so on.

    One of the best things working in the service industry taught me was how to juggle the demands of many high maintenance people at once, all while remaining cool, calm and collected, and making each one of them believe that their requests/needs were the most important thing on my mind!
    This skill has come in very handy in trying to juggle the competing demands of several freelance clients. ; )

  2. PG Chris

    Great article, Carol. It’s always good to find the “learning” in any experience.

  3. PG Fiona

    Great post!

    I can definitely relate to some of the lessons you learned, especially dealing with difficult people. As a student I did a lot of retail work – for a store well-known for cheap clothing, and a supermarket – and working in shops forces you to be nice to people all day, every day, even if they’re compaining. I developed a thick skin so these days I can take a lot of crap without losing my composure :-)

    1. I so agree, Fiona. As it happens, retail is the beat I’ve covered the longest, and I did work a few retail jobs, including one scooping ice cream and at McDonald’s.

      Hmmm…I got fired from both of those, now that I think about it. Think that’s another reason I ended up a freelancer…didn’t like working for others. ;-)

  4. PG Said Martinez

    I’ve learned to set my boundaries & say ‘no’ early on my non negotiable standards.

  5. PG Josh Willuhn

    I can relate, I used to work as an auto mechanic, whenever I get caught up in a problem with a website or database I try to picture myself working on a customer’s car in the snow. Also, the garage who offers “free air”, and extra little things, is the garage that builds loyalty. Freelance web design is no different an extra feature goes a long way.

  6. PG Kathy Shaidle

    My trick for proofreading my own work in a pinch is to change the font from, say, a serif to a sans serif, then increase the size by a couple of points.

    This tricks my brain into reading it as if for the first time. It’s amazing how many mistakes I catch!

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