What My Law Career Taught Me about Freelance Writing



When I was a practicing corporate lawyer and dreamed of getting into freelance writing, I didn’t think that the two worlds had much in common. Sure, I knew that both jobs required a good deal of reading, researching and writing. But apart from that fundamental skill set, I imagined that with the ditching of my high heels, dark suits, and litigation bag, I would be leaving behind many of professional rules and practices that shaped my life.

Wrong. After I got over the I’ll-write-all-day-in-my-PJs fantasy, and realized that a successful freelance career involves much more than writing, I saw that my legal experience taught me extremely valuable lessons about running a freelance business (not to mention that it financed my start-up). Here are 5 key lessons that I learned:

Get it in writing

Lawyers, especially litigators, are a paranoid bunch. We always think any business transaction is destined to go horribly wrong and so prepare for the worst. For this reason many of us put even the most casual verbal agreements (related to business) in writing. There’s no need for a formal contract for every small issue. But I never have a telephone conversation with a client without immediately following it up with an email that sketches out the client’s requirements, agreements reached, and any other relevant points. Same goes for sources: if I write an article containing a direct quote that came from an oral conversation, I toss off an email to the source to confirm that my understanding of her words was correct before sending off the finished article to the editor.

Although the practice of getting everything in writing creates extra work, it can help avoid misunderstandings down the line – and, of course, a paper trail can be useful evidence of your understanding in the unlikely event something does go horribly wrong.

Understand your duty

Many people have the mistaken impression that a lawyer’s duty is to fight for Truth and Justice. But that’s not so. A lawyer’s paramount duty is to obtain the best result for her client through legal and ethical means. Personal objectives and feelings are irrelevant. Understanding my duty as a lawyer has helped me to understand my duty as a freelancer. Although I write because I love it and can’t imagine not doing it, I always keep in mind that the work I do for clients is not for my own pleasure. It is this philosophy that pushes me through boring article assignments and demanding edits. In the broadest sense, my job is to write on the topics that my clients want, in their preferred style.

Being a lawyer has helped me to understand my job as a freelancer in a more narrow sense as well. While my ultimate duty as a lawyer was to serve the client, as an associate in a law firm, my day-to-day duty was to simplify the job of the partners for whom I worked. I had to anticipate their needs and make sure that they spent as little time as possible reviewing or correcting my work. Similarly, as a freelancer, my job is to simplify the job of my client. As a writer, I can do that by providing the editor with near-perfect copy, coming up with fresh story angles, and, when presenting a story idea, leaving little to her imagination without intruding too much on her time.

Keep Meticulous Time Records

Except for those lawyers who work in-house or on a contingency basis, most lawyers bill clients for every six minutes of time spent on a matter. When I left my law job, I was kicking up my heels at the thought of not having to keeping track of billable hours. And while it’s true that as a freelancer I don’t have to look at the clock every six minutes, monitoring the time I spend on projects is not a thing of the past. Even if you’re not being paid by the hour, taking note of how long it takes to complete an assignment helps you to comprehend how you spend your time, where you need to step up the pace a little, which gigs are not cost-effective, and where you’re making good money.

Be Responsive

The first law firm for which I worked put the fear of God into young lawyers about promptly returning phone calls and emails. Even if it was just a quick call or note to say “let me get back to you shortly,” we associates had to return all phone calls and emails on the day they were received or face a partner’s unholy wrath. Clients know that they’re not your only client – but they like to be made to feel as if they were. As a freelancer, I employ the same philosophy and same deadline. (Although as a freelance writer who sends out queries that editors don’t even bother to reject, I’ve had to get over the idea that people will be responsive to me.)

“No” is not an option

I read with interest the text and comments on the recent article, When Do You Say No to a Client? When I was practicing law, I never heard a partner say ‘no’ to a client. Sure, sometimes we told clients that they weren’t legally able to do something they wanted to do, or we had to engage in some subtle persuasion to make a client’s demand more reasonable. But, whenever there was a task that we had the potential to perform, the answer was always a cool “of course.” This wasn’t just with new clients but old ones as well. The firm liked to maintain the image that it could accomplish anything (and since there were more than 500 lawyers there – it pretty much could).

With this particular work ethic drilled into me, I have yet to say ‘no’ to a client. As when I practiced law, I am ready and willing to do all kinds of backflips and superhero-type antics to somehow get the work done and get it done right. But also like my former law firm – and here’s one other thing I learned from practicing law– I’ll be sure to make the client pay for the privilege of working with a superhero.

What have you learned from your day job or former full-time position that has helped you in your freelance career?

PG

Barbara Diggs is a freelance writer based in Paris, France. She blogs about the expat freelance writing life at http://theexpatfreelancer.blogspot.com. Follow her on twitter @ExpatFreelancer.



  1. PG Dani Kelley

    I love that you don’t say no to clients. Having recently sat under two of Paul Boag’s seminars that focused heavily on interpersonal and client relations (and he, too, is a believer that you should never say no), your approach to client work is encouraging to see. Helpful, informative article. Thank you!

  2. Luckily for me my last 9 to 5 was a job where I not only had to make my own schedule I also was in charge (with two other people) of helping to create the processes and day to day routines of the new department.

    I did learn ALOT about managing a small work force which does sort of help me out when dealing with sub-contractors.

    I learned how to make my own schedule and what time of the day I was suited for what kind of task. I learned the fine art of quality control and how to tweak and or automate things to get the most time out of a certain task. I find that I do self evaluations and progress charts waaaaay to much on myself.

    I found that my last job was like freelancing only I didn’t have to take care of my own retirement and health care. Too bad they only wanted to keep me on for the early development of the department.

  3. PG Jason Wietholter

    Like Dani, I’m not usually one to say no to a client, but as you said, Barbara, sometimes it is simply impossible to do or it is too demanding of a task.

    I’ve learned that you can tell a client no as long as you have another possible solution up your sleeve. They want a solution, that why they come to you. If you help them understand why what they want isn’t feasible, but that you can come up with something comparable, your client will love you even more.

  4. PG Rebecca

    This was a very interesting post. I liked your “fresh” perspective and how you applied your law career to freelance writing. I worked in corporate America and was taught to get everything in writing. My VP didn’t like to hear the words “I don’t know.” As long as you said, “I’ll get back to you or let me look into it,” you were on his good side.

  5. PG Nigel Wollen

    Interesting angle – I wonder how many freelancers were lawyers?

    I take the point about not saying no to a client. However, the only time I say no is if I am really busy and don’t think that I can deliver work of sufficient quality in the time available. An unhappy client doesn’t come back.

  6. PG Christopher

    Although I think reality for lawyers and reality for freelancers are two different plains of existence, I appreciated your different perspective.

  7. PG Barbara

    Thanks for your comments, everyone! Jason – you make an excellent point: if you do say “no” to a client, it’s definitely good to have something else up your sleeve for them. You always want to stand out in the client’s memory as the person who has the answers.

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