Why Email Marketing is Still King


You have Twitter followers, connections on LinkedIn, and people who like you on Facebook—but how engaged are these people with your brand?

There’s at least one person out there who believes that it’s not these social media platforms, but email marketing, that makes the most sense when it comes to your business.

Scott Stratten, a small business owner and author of Unmarketing: Stop Marketing. Start Engaging, has over 117,000 Twitter followers, but says that followers and likes are not worth as much as an email subscriber. Stratten’s advice is for people to pick one of the many social media options (Twitter, Facebook, LinkedIn, Pinterest, and Google+ to name a few) and put time into it.

”The problem I see entrepreneurs making is they open an account on every platform and spend five minutes on each,” he says. ”That’s like trying to go to five networking events in one night.

”You’ve got to pick one … Social media is not being scaleable on every platform – it’s being great at a few.” —The Sydney Morning Herald

This is welcome news to someone like me who feels overwhelmed with the amount of time required to really engage with followers on all these platforms. Personally I use two: Facebook and Twitter. I also have a blog. I’m on LinkedIn, but don’t really use it all that much other than to read the headlines.

Stratten emphasizes that business owners shouldn’t rely entirely on social media.

A Tweet will last minutes, a Facebook status will last minutes – and that’s if it’s even shown in the news feed – but a subscriber has to do something with that message,” Stratten says.

”They’ll see it in their inbox and, to me, it’s much more valuable.’ —The Sydney Morning Herald

This is not the first time I have heard that email marketing is important. But why? Because with email marketing, you are creating a direct line of communication to your consumer.

Whether you’re just starting your new business, or attempting to expand a well-established business into more markets, email marketing could be a game changer. Aside from being a very green form of marketing, (no paper wasted on your part), it’s also extremely cost effective and easy to track and measure. —modernimage.com

Say you have a blog—if you have a list of subscribers, they will be notified every time something new is posted, prompting them to check it out. Without a reminder, many of the people who stopped by your site, checked it out and liked it, won’t remember to return.

The continual contact via email allows your subscribers to get to know you on a more personal level…[S]taying in touch and providing valuable information and helpful content at intervals that keeps them engaged while not being overbearing is a great strategy. —jimjones.com

You can be writing Pulitzer Prize-winning content on your blog, but if no one is reading it, what good is it doing? You need to work at converting your readers to subscribers to get a better engaged audience, and here are some ways you can do it…

Create great content that matters to your readers

When you write about what your audience cares about, they’re going to want to come back and read more. You can also find more readers by guest blogging on another site. It’s a great way to get your name out there and share what you are passionate and experienced about.

Make subscribing easy

Let your readers sign up via RSS or by leaving their email address. I don’t mess around with RSS a lot—and I want to have another way to subscribe to things I like. Filling out a short form with my email is easier.

Make subscribing beneficial

What do I get if I become a subscriber? Tell me! Whether it’s special deals, links to posts I might like, or whatever—make it worth it to the people you want to entice.

Engage with your subscribers

It’s important to engage with your followers, and having email subscribers makes it really easy. Ask them what they think about what you are doing. They might have some useful information and comments that will make all the difference in getting new subscribers.

You can also use your list of email subscribers to send out weekly or monthly email newsletters. These emails can be a wrap up of some of your best blog posts, along with new content found only in the newsletter. This lets your subscribers in on unpublished information that non-subscribers aren’t privy to. I get several email newsletters that I skim over each time they come into my inbox. Sometimes I find things I want to read, and sometimes I don’t—but at least the newsletter gives me an option and reminds me that the information is out there.

Photo credit: Some rights reserved by olinchuk.

PG

Melanie Brooks has written for newspapers, magazines, blogs, and websites, covering topics from weddings to WiFi. She is currently the editor of Bangor Metro magazine and co-owner of Real Maine Weddings magazine.


  1. PG Christopher Awad

    In addition to your well stated points I would also add giving away freebies, people love free stuff!

  2. Having someone opt in to your email list is definitely the gold standard! It’s the difference between having a standing invitation to Sunday dinner at someone’s house every week vs. having them maybe think about giving you a call when they’re in town. Huge difference in the level of involvement and permission on their part.

  3. PG Jessica Clark

    Awesome article! You’re right – FB posts last about 10 seconds, T posts even shorter. I found early on a great way to leverage my time when engaging with my readers (in FB, T, and Blog.) I use @Mailchimp to amalgamate my blog posts and email them to my subscribers once a week. So I’m talking to my loyal fans twice a week: once in a special message saying, “I love you here’s something special for you,” and once sending them the blog posts I write about other ways to leverage tools and systems in small business.

    These two touches per week get me at least a unique 25% open rate, at 6% click rate and *engagement & feedback* from my subscribers which turns into paid customers.

    As I told a friend of mine, I’d rather have a small engaged list of subscribers to my email list than a crazy big-ass pile of followers on FB/T/LI who don’t take action.

  4. PG Savvy Scot

    As a relatively new (2 months ish) blogger, I take these points on board and thank you for highlighting them. Makes a LOT of sense with the analogy of ‘You Wouldn’t do three networking events in a night’ – THanks

  5. PG Megan Hill

    Excellent info here. And to think, I almost discontinued my mailing list. I’ve stuck with it, and now I’m seeing a great ROI. Thanks for confirming that this works!

    1. PG Jessica Clark

      Wow, Megan, what a great business you have! I bet you provide awesome value to your subscribers since the work you do is so custom and tailored to the needs of each organization. Way to keep it going!

  6. PG Alec Beglarian

    Aloha!

    Great Post. I also read those comments by Scott Stratten recently in another blog post. It says a lot coming from such a heavy social media advocate to give props to the importance of email marketing.

    Most small business owners I come across day-to-day owners are for some reason intimidated by email marketing, especially brick and mortar business owners, and have this false assumption that it’s complicated and lots of work.

    I tell them that it’s actually the “simple” emails that perform the best. What is important is that they start. The relationships built with email communication help develop customer loyalty and is a must for every business owner wanting to compete in today’s world.

  7. PG EmailLister72

    Making the subscribing beneficial is key. I just recently built a website for words with friends and hanging with friends users to sign up and join tournaments. I would like in the beginning months to grow a large data base of emails so I can grow the site. At first I wasn’t getting much. Then I started to offer prizes for the winners. Once people realized they could win something for signing up for free, the subscriptions went through the roof!

  8. PG Mark Taylor

    Fantastic blog post.

    So true that there are so many new social media sites to keep up with, making Email Marketing still king. All valid points too, well done!

    Thanks for sharing! :-)

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