N.C. Winters is always drawing. When he isn't making comics, doodling or working as a freelance graphic artist, he spends his time painting pretty pictures for galleries from his home studio in sunny southern California.
Clients like this one simply signs own death-warrant – the more you push designer the more freedom he loses: automatically site lays on what client wants, not what professional designer is able to do!
Finally, let’s image a client who asks HTML5 and CSS3 validation and perfect rendering on IE6. Pretty nightmarish, huh?
Oh yes, but this is far more fun than to actually have someone tell you we want something new, dynamic and then end up with the opposite, doing many revisions, not knowing what they want. I once designed a christmas card for a client, with the intention of a christmas card for their biggest customers, then getting the comment: “this looks to much like christmas… ” ending up with a card that could be used for any other day.
Its so hard to deal with clients like this, the ‘designer’ client. I’m dealing with a project like this right now. Does anyone have any tips on how to get through it without, insulting the client but still getting your point across that they are clueless and should listen to you?
Nick, arguing is the best tip ever. If you will politely beat the client with incontrovertible statements you will definitely win. And don’t forget – obvious and simple things are your way.
I’m currently dealing with such a client – he’s just started using Photoshop and thinks he knows it inside out.
For his website, he want modern and traditional, 100% Flash and SEO friendly, each page to be different and for me to incorporate some of the graphics he’s done that are plain cheesy.
He’s a nice guy, but I’ve got no idea where his site is heading towards, I’ll probably be too embarrassed to put it in my portfolio !
Ok, trying dealing with a client who insists you use their selection of fonts – which they thing suits the design better. And I am not even going to mention comic sans.
I’d bring out a dictionary for design from the makers of that “…for Dummies” book series. There is one, right? It could come in handy, no offense to the client.
Some clients can be like little kids. They have to feel “important” and involved. Throwing around buzzwords that they don’t understand fully is a prop for insecure egos.
That, and as max said: clients starting with photoshop… they want us to develop their site based on what they can do in photoshop, and not our possibilities. Very limitating.
This past summer, I dealt with a client whose entire site was done in Comic Sans. And, no, he wasn’t running a kindergarten — he was a university professor.
I don’t know if he implemented the new site design that I did. Last I checked, the Comic Sans Thing was still up on the Web.
Check out this great video post from Paul Boag who discusses this very idea of how to get clients to say yes to your designs and stop trying to art-direct themselves.
Hmm, my latest client has a logo that consists of an awful, free font. And that’s all. I insisted on redoing it, but he want’s everything “Plain and Simple”… Pain in the ass that is..
only speaking for my self, I probably sound like that when I speak to printers as I”m only just learning what means what. It can get really frustrating to explain what you want. I cant sit there and make a mock up of every project I need printed.
of course, just found this really awesome book that will help.
And it seem like that client actually thinks he knows what he’s talking about.
Thank you so much! This totally lightened my load today!
I really do hate these clients, but I just put my foot down and draw the line. I am the designer not you, now lets make this website shine!
hahahahah “jpeg tiffs” I think I actually heard somebody ask for that once lol.
i have a client who always refers to functional elements as CSS.
“I like the way that CSS menu slides in like that”
The client looks like James Woods!
It’s eerie how similar he looks like James Woods (I’m a little late to the comment-feed, but he really does!)
Clients like this one simply signs own death-warrant – the more you push designer the more freedom he loses: automatically site lays on what client wants, not what professional designer is able to do!
Finally, let’s image a client who asks HTML5 and CSS3 validation and perfect rendering on IE6. Pretty nightmarish, huh?
Oh yes, but this is far more fun than to actually have someone tell you we want something new, dynamic and then end up with the opposite, doing many revisions, not knowing what they want. I once designed a christmas card for a client, with the intention of a christmas card for their biggest customers, then getting the comment: “this looks to much like christmas… ” ending up with a card that could be used for any other day.
Few of them almost lost their lives speaking things like that.
Though nothing compares to ex-employer who was saying “explorer” instead of “web”.
Haha! Very funny. Why do so many clients do this! Keep the comics coming in Mr Winters!
You lost me at “jpeg tiffs”. How much are you paying me again?
Its so hard to deal with clients like this, the ‘designer’ client. I’m dealing with a project like this right now. Does anyone have any tips on how to get through it without, insulting the client but still getting your point across that they are clueless and should listen to you?
Nick, arguing is the best tip ever. If you will politely beat the client with incontrovertible statements you will definitely win. And don’t forget – obvious and simple things are your way.
I’m currently dealing with such a client – he’s just started using Photoshop and thinks he knows it inside out.
For his website, he want modern and traditional, 100% Flash and SEO friendly, each page to be different and for me to incorporate some of the graphics he’s done that are plain cheesy.
He’s a nice guy, but I’ve got no idea where his site is heading towards, I’ll probably be too embarrassed to put it in my portfolio !
Oh that’s another cool thing, when they have pieces of their own graphics or, god forbid, want their own daughters to be in the photos.
So so true.
This is so funny and so true damn.
) I have clients like that now and then they try to ask you stuff that are not needed pretty annoying.
Hilarious!
I had a client once who asked me to change the size of the dot above every lower case “i”… That’s when I knew the project wasn’t going to work out.
Ok, trying dealing with a client who insists you use their selection of fonts – which they thing suits the design better. And I am not even going to mention comic sans.
I’d bring out a dictionary for design from the makers of that “…for Dummies” book series. There is one, right? It could come in handy, no offense to the client.
I once had a client who asked if all the images they provided should be in “photoshop size”
The client looks like an evil version of the freelancer! Was that intentional?
IOW: “A little knowledge is a dangerous thing.”
Some clients can be like little kids. They have to feel “important” and involved. Throwing around buzzwords that they don’t understand fully is a prop for insecure egos.
That, and as max said: clients starting with photoshop… they want us to develop their site based on what they can do in photoshop, and not our possibilities. Very limitating.
Yep. Sometimes interpreting the client’s request is the hardest part of the project.
This past summer, I dealt with a client whose entire site was done in Comic Sans. And, no, he wasn’t running a kindergarten — he was a university professor.
I don’t know if he implemented the new site design that I did. Last I checked, the Comic Sans Thing was still up on the Web.
lol
Holy. Crap. Everything “designer client” said almost broke my brain. In fact, I think it did.
“MORE KERNS! KERNS FOR EVERYBODYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY”
That was one of the funniest ever
Well done.
that was hilarous…
1000 dpi..
holy shiet that’ll kill my computer
@Nick Zinger
Check out this great video post from Paul Boag who discusses this very idea of how to get clients to say yes to your designs and stop trying to art-direct themselves.
http://events.carsonified.com/fowd/2008/newyork/videos/paul-boag
id ask the client to make the design =) , he seems to know a lot already.
Hmm, my latest client has a logo that consists of an awful, free font. And that’s all. I insisted on redoing it, but he want’s everything “Plain and Simple”… Pain in the ass that is..
Good comic, as always
did he ask for bleeding cowboys font?
only speaking for my self, I probably sound like that when I speak to printers as I”m only just learning what means what. It can get really frustrating to explain what you want. I cant sit there and make a mock up of every project I need printed.
of course, just found this really awesome book that will help.
And it seem like that client actually thinks he knows what he’s talking about.
Kyle, thank you so much for that Paul Bog link. Exactly what I needed!
lol! hilarious! designer client!
@Melek ROFL cant believe this could happen
Thank you so much! This totally lightened my load today!
I really do hate these clients, but I just put my foot down and draw the line. I am the designer not you, now lets make this website shine!
i just want to punch the clients face after the last frame.
At least 1000 DPI, that’s too funny. Great strip!
the font should have kerns lol
This one killed me. That was absolutely brilliant!
@Osvaldas
“Finally, let’s image a client who asks HTML5 and CSS3 validation and perfect rendering on IE6. Pretty nightmarish, huh?”
Gya! I can’t sleep at night now!!
@Jason
“You lost me at “jpeg tiffs”. How much are you paying me again?”
I lol’d.
I’ve meet many client that just spam on the words “I want my design to be elegant, outstanding, out of the box”
but truth is…. he has no idea wat he wants.