3,200 freelancers surveyed globally. In-depth interviews with 10 notable freelancers.
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3,200 freelancers surveyed globally. In-depth interviews with 10 notable freelancers.
Insights and information you can't afford to ignore!
Find Out More
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Reminds me of my work! It’s annoying, the ammount of people who insist they can’t open jpegs.
And also those who use Word to send jpegs in!
This is SO true!!! I’ve dealt with customers who have sent their crappy bmp files, their word docs, their PUBLISHER files that absolutely fall apart when we import them… They just do not learn. Vector art!! Vector, vector vector!!!
This happens to me all the time
LOL! So true, oh how many times have we gone through this with clients!??
The other really annoying thing is when you ask for the clients or another companies logo, they always send you a low-res web jpeg or gif or worse…a logo inside a Word document!!! You have to then beg them for an EPS or high-res version.
Glad to see I’m not the only one who has to deal with this!
Just went through this! Took hours to figure out why the client, with their Windows version of InDesign was having trouble with my template and exporting it to a PDF. Turns out a flattened TIF did the job. The whole thing was a nightmare, of course.
Oh!, I just use what ever they send me… then, when they ask why the logo looks so “dirty” or noisy. I just tell them: “It’s what you sent me, I asked for Hi-res or vector logo” if this is your best, it’s all I can do. End of the argument, one hour later a designer calls me asking if I want it in Illustrator, Freehand, or Plain EPS.
Haha… I like this approach. I think I’ll have to give it a shot next time. Too funny…
In those cases I usually starts to look for the presskit, The first time I got a low-res logo – I vectorized it, and then the client decided to keep their old homepage; What a waste of time…
I just looked at their page now; they have redesigned it now – using tables – and almost looking as my mock-up, Dammit! They’ve just added a fat footer to it…
Whatever, …
One time I was to design a simple logo for a Reflex, and I used Inkscape for the process. I did the job quickly, it had to be simple as the print could potentially smear a bit – The client liked what he saw in the 2048px PNG-rendition, and forwarded the SVG-file to the press. And I slept well that night.
The next day, the client calls – screaming and shouting and wonders what the hell I did wrong. I could not understand, he was happy about the design yesterday – I stayed calm on my voice, but that yelling did in fact punch right through me as I did not have thick skin at the time – And I does probably not have that yet either.
After a while, I managed to get the client to mail back the proof-reading material from the press, it was a PDF and a total untangible mess of something that you could imagine the logo in if you concentrated hard enough – but still with the same colours.
I got back to the client, and said, no worries – I can export in a dozen of formats – in fact, I’ve already done that for you and mailed you – just forward the mail with the ZIP-file and all will be fine, and so the client did – And I also got a few reflexes back – so shiny! x-D
So, I guess that SVGs are not safe to use with the Adobe software that the press company uses, or it might be that Inkscape is retarded sometimes. I Dunno, I don’t like either of them
HILARIOUS! So true. Everybody thinks it must be the other guys problem – can’t be your IE6 loving, Microsoft Paint toting Windoze 98 computer, no definitely not. HA!
Windoze? You mean Windows…
Ha Ha Ha …
I think it was probably better that you dumped out that coffee, anyway.
Freelance Guy will most likely consider mopping it up and wringing it out back into a cup to instead of making more. Ten second rule for liquids?
Well, I would be HAPPY if my clients sent me their images in a web-reduced version – I happen to always get the FULL monty of print-optimized images.
Thanks to me having moved to someplace else about two months ago, where there already was a working DSL connection, but a bit slow, I sometimes cant open those horrible big attachments thanks to server-timeouts
cu, w0lf.
Haha! have been dealing with this all morning, so funny to see this post!
Unfortunately, so common to happen! Great work!
haa nice one as usual
hahahah .. great work .. nice day to day observation
Oh God, reminded me of a nightmare!!!
Every picture I asked from the client was send in PPT!
*sigh*
Wow, i’ve received one to many images in one giant word document from a client before, and i must say it’s a real pain trying to extract low res each image from the document.
Benga creative
This one is just so universal. I don’t think there is any one who knows how to use ANY program outside of IE and Word who won’t eventually have this conversation with someone.
And Ahmad, your nightmare is so many people’s reality. Be glad it’s just a dream (for now).
Oddly familiar
Oh, how I love to get *.ai files with raster images embedded in them.
“But IT IS A VECTOR FILE!”
classic!
Funny but unfortunately true. XD
Ha ha ha! Good one, it is very annoying when a client says “I can’t open this, it won’t work,” and then I connect computers and it works fine when I open it.
One of the best ever!! LOL!
I can only say one thing: Word!
This kind of thing happens almost with every client…
So true!
This is why I always use PNG, I don’t even go near JPG.
It doesn’t happen often, but don’t I love it when someone sends me stuff in Publisher format. Yes… Publisher. It’s almost as fun as trying to pull an image out of Word.
O, man, unfortunately I get a lot of things sent as a word document.
This made me feel all warm inside.
Ha ha! Word Document LOL….
epic!!
This is one of those things in life. I guess it’s more common than previously thought
Haha, man I love those. I haven’t been here for a while. But I had this a few times.
I love those people who send you low-res .gifs of logo’s, but the best thing is when they put them in Word files. Long time ago, I had to make a flyer for a clothing store. I was finished, well that’s what I thought… then they asked me to put in some logo, then another one, then another one and so on. But the worst sh*t was they we’re low res. I had to remake them by myself, in Illustrator. Instead of the other 50% afterwards I asked them 100%, so it was 150% at the end, f*%rs…
I absolutely love these strips. Always spot on!
Maybe you should consider making a small book. I would definitely buy it.
I would buy a full book of these too. Laugh out loud funny – cause it’s true!
MS Word has destroyed so many areas. Web design too. People are sometimes surprised when I can tell a website was built on MS Word from just taking one look at it.
I once had a client who was very excited about the logo she made herself. “Isn’t it great?” (sure, only it turns into a gray spot when you change to black and white or resize it. I can tell, and I’m not even a designer. And oh, so many details..)
She needed it on her website, so she sent me a low-res JPG. I needed it without the background, so I asked for the original.
“The what?”
“The PSD?”
“I don’t understand..”
“Just send me the file you worked on when you made this”
And of course, a .doc file shows up in my inbox.
She was very nice actually, it’s just that, surprisingly enough, not everyone who can see in colors is a designer. Even if they’re short on money.
i’ts a conspiracy i tell you. they all want doc files
Make sure you have winzip or winrar installed on your computer. If you have Word 2007, save the document as a .docx file, exit Word, browse to the file, rename the file extension from .docx to .zip, double click the file and open in winzip or winrar. There will be several folders. Double click the Word folder, then the Media folder. All the image files in the document will be listed there, usually in .jpg, but maybe in the original format it was inserted into the word document as. This still won’t help if it’s a low-res image, but at least it makes it easier to extract the image files from word.