Comments on: What’s Your Client Relationship Like?

By: Working with Clients | digiladee

Working with Clients | digiladee — Tue, 20 Nov 2007 02:25:20 +0000

[…] What’s Your Client Relationship Like? […]

By: Working with Clients | MT-Soft Website Development

Working with Clients | MT-Soft Website Development — Fri, 26 Oct 2007 11:50:15 +0000

[…] What’s Your Client Relationship Like? […]

By: 7 Ways To Make Your Clients Fall In Love With You - Dawud Miracle @ dmiracle.com - (formerly Healthy WebDesign)

Fri, 20 Jul 2007 15:30:59 +0000

[…] exactly how you want your clients and customers to feel from their work with you. You want them to leave your meetings excited, hopeful and with a bit of […]

By: Cyan

Cyan — Mon, 25 Jun 2007 05:39:25 +0000

@ Casey - I’ve been meaning to mention this before as it has come up a few times, but most of the FSw team are not American, and so we do spell words like “realise” and “colour” is a different way to you guys! For writers like Leo or Dickie who are based out of the US, they use the American spellings. It’s at the discretion of the writer

By: Brett

Brett — Mon, 25 Jun 2007 03:18:02 +0000

I think there is a lot of truth to this article. Generally you will do what ever is needed to keep a business relationship going, and as a result you really can find yourself doing things that are very relationship like.

Casey L. Jones: Both “realise” and “realize” are correct and accepted spelling.

By: Casey L. Jones

Casey L. Jones — Sat, 23 Jun 2007 06:22:31 +0000

What about those clients who fall in love with you but who you wish would just disappear after final payment and launch?

Generally I have been lucky enough to become good friends with all my clients. By keeping things friendly I tend to get more referrals.

**Spelling Errors in the article– “realise” should be “realize”. It’s within the “Friendship” section in “The Bad” and “The Ugly”.**

By: Vernon

Vernon — Sat, 23 Jun 2007 00:28:13 +0000

I’m in the “Friendship” category myself, but that’s only because of my personality. 98% of what I do is done at a fee. There are a small amount of tasks that are quick fixes or tweaks that I throw in at no charge. I do this for a few reasons; (1) because I have a good relationship with the client, (2) little ‘gifts’ can reinforce your clients’ understanding that you are interested in them, and (3) sometimes I’m just a good guy too and don’t feel right about charging for a 5 minute tweak.

By: Pristine

Pristine — Fri, 22 Jun 2007 10:35:59 +0000

Actually, with the “Friendship” client relationship, I saw it more as doing (free) work for your friends, ie. they are your friends before being clients and, like Mathias said, “you some of the work as a favour for them”. So…in this respect, sometimes it’s really hard to separate friendships from work. I mean, isn’t that what friends do–favours?

Anyway, a really interesting. Maybe more elaborate advice for each case would have been nicer (kinda like the 12 types of clients article).

By: Luke

Luke — Fri, 22 Jun 2007 09:24:51 +0000

The Ex - Once, a long time ago, you had something special and wonderful… But, it ended. You blame them for their indiscretions and for dumping you, they blame you for leading them on or giving them less than your all. You still have a drawer full of their stuff at home, which you do not want to throw away, and yet they don’t want to come and collect it. And there is always some tension about one person owing the other person an amount of money, which, at the time, was overlooked in good faith, but now, is something that is just important enough to keep the fires of anger smouldering.

By: Tarique Sani

Tarique Sani — Fri, 22 Jun 2007 07:40:27 +0000

@David Behan - It is not that we do not talk before doing business but it is again about business - as for trust and communication - I offer upto 40 hours (usually a weeks worth) of work on a total “no-obligations” basis before beginning a commercial relationship…