If you’ve been a solo freelancer for any significant stretch of time, you’ve probably learned the hard way that a work project can go horribly wrong. They turn out to be life lessons in the long run, but there are ways to protect yourself.
Working with bad projects or bad clients generally boils down to mismatched expectations and inadequate communication. Your best safeguard is to make sure you and your client are on the same page before any work has even begun using a Terms of Service Agreement, which essentially puts into clear, written language what you expect from your client and what they should expect from you.
By submitting a comprehensive Terms of Service Agreement to your client beforehand and having them return confirmation to agree to abide by your terms, you will be saving yourself (and your client) a lot of headaches down the road and avoiding the kind of surprises that can cause a project to get derailed. Continue Reading
Photo by HAMED MASOUMI
It’s 11:30 pm. My wife has already gone to bed. I was cramming to get an ad
done for the paper the next morning. The phone rings. It’s the client’s assistant.
“So? Is it okay?” I ask.
“She hates it,” she replies.
“Did she say why?”
Frustrated silence. After a fruitless exchange of profanity and exasperation
we get off the phone. My wife is exhausted and livid at this ungodly hour.
So I turn off the ringer and go to bed, knowing full well that the assistant
is still furiously trying to get through to me and leaving messages on my voice
mail. I have a choice here between my wife and my client. I choose my wife.